Hot Topic Reviews

: 30
63% Would buy here again

Most relevant positive review

  2024-05-09
Graphic t-shirt and band hoodi
I went to the store the other day and gotta say, the customer service was top-notch! This guy Jun...Read on
Marshall

Most relevant negative review

  2024-05-11
Funky graphic tees
You know what? Hot Topic had me thinking I was going to be so cool with their awesome graphic tee...Read on
E. Daniel

Review with most votes

  2023-12-11
Graphic T-shirt and earrings
They've got a bunch of cool stuff to choose from, and the prices are really good for what yo...Read on
daphney

Reviews (30)

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    Alternative costume jewelry and clothing

    Oh man, I just can't get over how awesome the deals and cool stuff are at this place. They've got some really neat alternative jewelry options and every now and then they have some sweet clothing pieces to check out. I was so happy to see that they've added more plus-sized items to their collection, it's great that they're listening to feedback and making changes. Now I can actually find stuff that fits me well and looks awesome. Whether I'm shopping online or in person, I always know the customer service is gonna be top-notch. Keep it up, you guys are killing it!


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    Graphic tees purchase

    I just bought some graphic tees from that store, and I gotta say, it was a good time both times I went in. The employees, especially Chris, were super nice and really took care of me. Chris even gave me a nice compliment on my shirt, which made me feel pretty good as a customer. The store had a cool vibe and I had fun checking out all their clothes. The chats I had with the employees were interesting and definitely made my trip even better. I'm grateful for the friendly and helpful attitudes of the staff, and I can't wait to go back and see what else they've got in store.


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    Band t-shirt purchase

    Listen, I know Hot Topic isn't everyone's taste, but trust me, if you're on the hunt for some awesome band tees to show off your favorite artists, this is the spot. Sure, not everything they have is top-notch quality, but their customer service is on point. I've had a few hiccups with my orders before, but the Hot Topic crew always comes through, fixing any issues pronto. And if you keep an eye out for sales and coupons, you can snag some sweet deals. So, let the haters hate - I'll keep repping my band tees from Hot Topic.


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    Black sweater with tears

    I went into the store and man, I felt terrible because the employee, Elena, was just so rude and pushy! I couldn't believe it! I've been coming to Hot Topic for over twenty years and no one has ever treated me like that before. I tried to use my husband's disabled veteran ID to get a military discount, like I've done at other Hot Topic stores, but Elena told me they only take active duty IDs. I was so mad that I ended up buying a black sweater 'cause it was the only one in my size, but I left with tears in my eyes.


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    T-shirt and stickers

    I had such a frustrating time shopping online at Hot Topic. When I tried to check out, I kept getting error messages. Even though I made sure to enter all my order details right, I still got a message saying, "We couldn't process your order. Double-check your info and try again." After looking at my bank statement, I realized that I got charged for each failed attempt. It really bummed me out and left me feeling let down. I'd recommend others to just go into the store to avoid dealing with the same problems.


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    Funky graphic tees

    You know what? Hot Topic had me thinking I was going to be so cool with their awesome graphic tees. But you know what happened? I waited forever, and my order never showed up! I felt totally ripped off and had to argue with my credit card company to get my money back. Hot Topic? More like Not Topic! Trust me, avoid this site at all costs.


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    cool clothes

    I went to the store and the worker, let's call her J, was amazing! She was really nice and helped me find everything I needed. She even remembered me from last time, which was pretty cool. J let me try on all the clothes I wanted and held them for me while I shopped for more things. She also told me about this awesome rewards program where you can get coupons for future visits! It's like getting free stuff just for shopping – how great is that? I always enjoy coming to this store because of J's excellent service!


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    Band t-shirt

    I just bought a band t-shirt from this store and holy smokes, they've got a ton of stuff for all sorts of different groups like punk, goth, alternative, and fans of pop culture. They've got loads of official music gear and some cool clothes that can suit all kinds of people. The t-shirt I got was top-notch quality and it fit just right. The staff there were super nice and knew their stuff, which made shopping there a blast. I'll totally be coming back for more of their hip and one-of-a-kind items in the future.


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    Anklet and earrings

    Received my order in the mail today and I'm loving my new anklet and earrings, eh. The quality is top-notch, and I've been a loyal customer for years, don'tcha know. I've had a pair of earrings for almost a year now and they still look brand new. The pricing might be a bit on the higher side, but for the quality you get, it's worth it, eh. The service is always great, whether I'm ordering online or shopping in-store. I highly recommend this place for unique and edgy jewelry pieces, eh.


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    T-shirt and accessories

    I went to this store not long ago and picked up a t-shirt and a few accessories. I was really impressed by all the stuff they had - they had things for all different kinds of groups. They had lots of band t-shirts, some cool gadgets, and fashionable clothes, which was awesome for people who like counterculture stuff. The staff there were friendly and really knew their stuff, they helped me find exactly what I was looking for. All in all, I had a great time shopping there and I’ll for sure be going back.


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    Graphic t-shirt and band hoodie

    I went to the store the other day and gotta say, the customer service was top-notch! This guy Juno was super helpful and friendly. He really made my shopping experience that much better. The store had a bunch of stuff to choose from and with Juno's help, I found exactly what I needed quickly. I'll definitely be coming back here next time I need something.


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    Graphic tees and band merchandise

    Can you believe we're still dealing with slow websites in 2021? And let's not even get started on the payment process! Matching addresses with bank cards shouldn't be this difficult. And why is it so complicated to place pre-orders? It feels like they're purposely making things hard for us customers. And why all the back and forth with order problems? Having to deal with UPS for a missing lip gloss is just crazy. It feels like there's no customer service at all, and this whole experience has been a total nightmare. I'm definitely not going through this again.


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    Band t-shirt and necklace

    Oh my goodness, Hot Topic is seriously the best store ever! They have the most awesome stuff like band t-shirts and amazing accessories. I always discover epic things that really represent my style and personality. The staff there are really friendly and always help me find exactly what I need. And their selection of pop culture merchandise is unmatched, I can never find it anywhere else. I absolutely love shopping at Hot Topic!


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    In-store pickup order

    I just went to the store to grab my online order, and I had a pretty bad experience with one of the managers there. When I tried to ask him about how to pick up my order, he seemed very impatient and annoyed with me. I get that showing ID is needed, but his attitude was not cool. It felt like he was rushing me and being kinda passive-aggressive, which made me feel uneasy and not wanted in the store. Customer service should be friendly and helpful, not unfriendly and rude. All in all, I was not happy with how the manager treated me in this store.


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    Clothing & Accessories

    Hey there, just wanted to give you a heads-up for anyone considering shopping online here. The website is a total disaster - I mean, who even created that mess? I tried to buy something and when I clicked "review order" it just kept spinning. I attempted on different devices and browsers, but no success. When I asked for help, they had the nerve to suggest I call in my order. Hold on a second, I'm not comfortable giving my credit card info over the phone, especially to a company with that kind of reputation. Get it together with your website, guys.


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    Band t-shirt and novelty items

    As someone who's into alternative and pop culture, I always manage to score the newest and most awesome stuff at Hot Topic. They've got a ton of band tees, quirky knick-knacks, and stylish clothes that totally match my vibe. What I really dig is how they keep on top of the latest music and pop culture trends, so I can always find things that speak to me. Their stuff is top quality, too - every time I wear something I got from there, I get compliments left, right, and center.


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    Hoodie order delayed and cancelled

    I bought a hoodie from the store recently and man, was I let down by the whole thing. I was told it would come in a month, but it got delayed till May-June without any heads up. When I tried to get in touch about the delay in March, the customer service just gave me a vague answer saying it would come that month. After waiting for a while, I checked the order status only to find out it got cancelled without me knowing on April 23rd. That lack of communication and transparency is not cool, and the customer service I got was not up to par. I asked about a refund but haven't heard back from Hot Topic yet. I'm super disappointed with how they handled this and I won't be ordering from them again. I might even talk to a lawyer if I don't get my money back soon. My trust in Hot Topic is totally gone, and I'll make sure to warn my buddies about shopping on their site in the future.


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    Cute but overpriced accessories

    I really like the stuff they have for artists, but I think the quality could be better considering how much they cost. A lot of the accessories seem kind of cheap, and the jewelry doesn't last very long. I've found similar things somewhere else for way less money.


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    Band t-shirt

    I got a band t-shirt from this place and honestly, I was kinda let down by it. The material felt really cheap and the design started to come off after only a few times washing it. I was hoping for something better considering how much I spent on it, you know?


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