Hot Topic

Hot Topic - Reviews and experiences

Average rating
7.2 /10
Based on 30 reviews
Oct 2023-May 2024
Star distribution
50
414x
311x
24x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (30)

Graphic t-shirt and band hoodie

Service

I went to the store the other day and gotta say, the customer service was top-notch! This guy Juno was super helpful and friendly. He really made my shopping experience that much better. The store had a bunch of stuff to choose from and with Juno's help, I found exactly what I needed quickly. I'll definitely be coming back here next time I need something.

Band t-shirt and necklace

Service

Oh my goodness, Hot Topic is seriously the best store ever! They have the most awesome stuff like band t-shirts and amazing accessories. I always discover epic things that really represent my style and personality. The staff there are really friendly and always help me find exactly what I need. And their selection of pop culture merchandise is unmatched, I can never find it anywhere else. I absolutely love shopping at Hot Topic!

In-store pickup order

Service

I just went to the store to grab my online order, and I had a pretty bad experience with one of the managers there. When I tried to ask him about how to pick up my order, he seemed very impatient and annoyed with me. I get that showing ID is needed, but his attitude was not cool. It felt like he was rushing me and being kinda passive-aggressive, which made me feel uneasy and not wanted in the store. Customer service should be friendly and helpful, not unfriendly and rude. All in all, I was not happy with how the manager treated me in this store.

Band t-shirts

Service

I went to the store the other day to get some band t-shirts and it was a pretty good experience. The staff there was nice and really helped me out, which made it easier to find what I wanted. The only thing was that the music was so loud, it was hard to focus on looking at the stuff. But the shirts I got were really nice quality, so I was happy with what I got.

cool clothes

Service

I went to the store and the worker, let's call her J, was amazing! She was really nice and helped me find everything I needed. She even remembered me from last time, which was pretty cool. J let me try on all the clothes I wanted and held them for me while I shopped for more things. She also told me about this awesome rewards program where you can get coupons for future visits! It's like getting free stuff just for shopping – how great is that? I always enjoy coming to this store because of J's excellent service!

Black sweater with tears

Service

I went into the store and man, I felt terrible because the employee, Elena, was just so rude and pushy! I couldn't believe it! I've been coming to Hot Topic for over twenty years and no one has ever treated me like that before. I tried to use my husband's disabled veteran ID to get a military discount, like I've done at other Hot Topic stores, but Elena told me they only take active duty IDs. I was so mad that I ended up buying a black sweater 'cause it was the only one in my size, but I left with tears in my eyes.

T-shirt and accessories

Service

I went to this store not long ago and picked up a t-shirt and a few accessories. I was really impressed by all the stuff they had - they had things for all different kinds of groups. They had lots of band t-shirts, some cool gadgets, and fashionable clothes, which was awesome for people who like counterculture stuff. The staff there were friendly and really knew their stuff, they helped me find exactly what I was looking for. All in all, I had a great time shopping there and I’ll for sure be going back.

Graphic tees purchase

Service

I just bought some graphic tees from that store, and I gotta say, it was a good time both times I went in. The employees, especially Chris, were super nice and really took care of me. Chris even gave me a nice compliment on my shirt, which made me feel pretty good as a customer. The store had a cool vibe and I had fun checking out all their clothes. The chats I had with the employees were interesting and definitely made my trip even better. I'm grateful for the friendly and helpful attitudes of the staff, and I can't wait to go back and see what else they've got in store.

Band t-shirt purchase

Service

Listen, I know Hot Topic isn't everyone's taste, but trust me, if you're on the hunt for some awesome band tees to show off your favorite artists, this is the spot. Sure, not everything they have is top-notch quality, but their customer service is on point. I've had a few hiccups with my orders before, but the Hot Topic crew always comes through, fixing any issues pronto. And if you keep an eye out for sales and coupons, you can snag some sweet deals. So, let the haters hate - I'll keep repping my band tees from Hot Topic.

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About Hot Topic

Hot Topic is a retail company based in the United States that specializes in counterculture-related clothing and accessories, as well as licensed music. The store offers a variety of products, including band t-shirts, novelty items, and fashion apparel catering to various subcultures such as punk, goth, alternative, and pop culture fandoms. Founded in 1988 by Orv Madden, Hot Topic quickly differentiated itself by focusing on music and pop culture-inspired fashion, which resonated with a young, niche market. Over the years, the company has expanded its inventory to include a wide range of licensed merchandise from movies, television shows, comics, and video games, making it a popular shopping destination for fans of various entertainment genres.

Contact Information

🌐 www.hottopic.com

Last update: November 29, 2024

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