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Spotlight: What are our customers saying?
Quick and Reliable Replacement Part
"The customer service was amazing - they were quick to respond, very professional, and totally reliable. They got me the replacement part I needed i..."
Reviews (24)
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Elvie Stride pump
3 reviews
After using my Elvie Stride pump for about five months, I ran into a problem where it wasn't working right. I tried changing the washable parts to fix it, but the suction still wasn't great. Feeling frustrated, I reached out to customer service for help. They were really quick to figure out the problem was a faulty hub/motor and they sent me a replacement right away. The new pump showed up in just two days, and I was able to pump like normal again. Dealing with customer service was easy and they really knew what they were talking about.
Detailed Ratings
Elvie Stride pump
After using my Elvie Stride pump for about five months, I ran into a problem where it wasn't working right. I tried changing the washable parts to fix it, but the suction still wasn't great. Feeling frustrated, I reached out to customer service for help. They were really quick to figure out the problem was a faulty hub/motor and they sent me a replacement right away. The new pump showed up in just two days, and I was able to pump like normal again. Dealing with customer service was easy and they really knew what they were talking about.
Pump part replacement
26 reviews
The customer service at this place was amazing! I had to reach out to them because a part on my pump broke, and they were super helpful. Melanie from the customer service team got back to me quickly and told me they already had a replacement part on the way. I was so relieved that it was such a smooth process. A+ for their service!
Detailed Ratings
Pump part replacement
The customer service at this place was amazing! I had to reach out to them because a part on my pump broke, and they were super helpful. Melanie from the customer service team got back to me quickly and told me they already had a replacement part on the way. I was so relieved that it was such a smooth process. A+ for their service!
Efficient and reliable breast pump
24 reviews
I just got myself a breast pump and let me tell you, it's been a total lifesaver. Super easy to use and really good at getting the job done. But then, just my luck, the thing crapped out on me while still under warranty. So I called up customer service, and let me tell you, they were on it right away. Sent me a replacement pump quick as a wink, got it in just 2 days! It's obvious to me that this company really cares about their customers, especially us mamas who need top-notch products.
Detailed Ratings
Efficient and reliable breast pump
I just got myself a breast pump and let me tell you, it's been a total lifesaver. Super easy to use and really good at getting the job done. But then, just my luck, the thing crapped out on me while still under warranty. So I called up customer service, and let me tell you, they were on it right away. Sent me a replacement pump quick as a wink, got it in just 2 days! It's obvious to me that this company really cares about their customers, especially us mamas who need top-notch products.
Excellent customer service
7 reviews
I had a problem with something I bought not long ago, but the customer service folks really went above and beyond to fix it quickly and efficiently. I'd definitely suggest this company to anyone looking for good service!
Detailed Ratings
Excellent customer service
I had a problem with something I bought not long ago, but the customer service folks really went above and beyond to fix it quickly and efficiently. I'd definitely suggest this company to anyone looking for good service!
About elvie
Elvie is a British company founded in 2013 by Tania Boler and Alexander Asseily, specializing in the development and manufacturing of women's health products. The company focuses on creating innovative solutions to improve the physical and emotional well-being of women. Their product line includes wearable breast pumps and pelvic floor exercisers, designed with the goal of combining technology with ergonomic design to offer convenience, comfort, and efficiency to women's health routines. Elvie is known for its commitment to research-based products that support women's health across different stages of life.
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Last update: November 29, 2024
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