Duluth Trading - Overall Rating based on 19 reviews
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Cargo pants
My experience shopping online for cargo pants was really disappointing. The customer service was terrible, there was no support available when I needed help with my order. I wouldn't suggest shopping online with this company, and I won't be coming back for any future purchases.
Shirts and jeans
Don't trust what the company blog says, most of their products are actually made in China. I bought ten things and it's been six weeks and still no sign of my order. It's time to put up with this and just cancel it. Get your money back on your credit card. That's false advertising for you.
High quality clothing
I've gotta say, I've been really impressed with the clothes I've gotten from this store. They're top-notch when it comes to quality. They've lasted way longer than I thought they would, becoming go-to pieces in my wardrobe. Being a tall and muscular guy, it's usually a struggle to find clothes that fit right and last, but the stuff I've grabbed from here has been spot on. They've kept their shape and stayed looking great even after plenty of wears and washes.
Long underwear made of Nylon
I really needed some good long johns, eh? After poking around in the US, I finally found a pair that was just right. They were made of Nylon fabric and called Buck Naked long johns. Even though they were made in Vietnam, I usually try not to buy clothes from there. But, in this situation, the Nylon material was too good to resist, eh?
Long wait time for delivery
I was pretty annoyed with the whole shipping process for my recent purchase. I ordered from the company, but the handoff between different shippers caused a big delay in getting my order. It was really disappointing because I was super excited for my stuff to arrive. Even though the products are good, I think the company should work on improving their shipping procedures to make sure orders get delivered more smoothly.
Men's under shirts
The return policy really caught my eye when I decided to buy these men's undershirts. But, the shirts turned out to be not so great. They started falling apart after just a month - stitches coming loose, holes popping up everywhere. I used the return policy and got a new set of shirts, but the same problems happened all over again. It's pretty disappointing to think I was getting sturdy undershirts, only to have them fall apart on me so fast. I've decided to skip the hassle of returning them again and I won't be buying from this company anymore.
Woman's elbow length tees
I bought four women's elbow-length tees from this store not long ago, and I gotta say, I'm super disappointed with the quality of what I got. The shirts I got weren't at all like what I saw in the ads. The material was way too thin, and they shrunk a whole size after one wash. Supposed to be two inches longer than a regular tee for more coverage, but they ended up shorter than usual. Clearly, this store is selling low-quality stuff for high prices, and I feel like I got ripped off as a customer. I'd recommend anyone thinking about buying from this store to be careful.
Workwear clothing
I had a good experience at the store recently. They had a lot of workwear clothing options that were good quality and not too expensive. The staff there were really nice and helped me find what I was looking for. The checkout was fast and easy. I was happy with my shopping trip and would suggest it to others looking for tough work clothes.
Winter coat
They keep sending my stuff through the mail, and let me tell ya, they're terrible at delivering packages. I ordered a winter coat from this one place, and guess what? It never showed up 'cause the mail lost it. I phoned the store and they said they'd send it with UPS instead, but they didn't come through for me. They just went ahead and sent it through the mail again. I'm so frustrated 'cause now I gotta drop $200 on a new coat from a different store.
Sweatshirt order mix-up
My boyfriend and I had a really frustrating and disappointing experience with our recent order from this company. He's a landscaper and ordered a sweatshirt a few weeks ago to keep warm while working during the fall and winter, but when the package arrived, it had women's boots instead of the sweatshirt he needed. We contacted customer service and they said they would send the right item with 4-day shipping, but when it arrived, it was women's shorts this time. It's just not right that such a simple order for a sweatshirt got messed up not once but twice. He still doesn't have the sweatshirt he needed weeks ago and it's really frustrating. We used to trust this company, but this experience has us thinking about going somewhere else for better service that we can rely on.
Big fluffy jacket
My big winter coat was so thin and felt really cheap. It was way too oversized, even the smaller sizes were like putting on a massive blanket. I sent it back because it was such poor quality and too big. I didn't bother exchanging it for a smaller size because I was so let down. And then they charged me $7.99 to return it! Complete rip off, definitely not shopping here again!
uncomfortable bra
I recently bought a bra online from this store and it was super uncomfortable. When I wanted to return it, turns out the cost to return it was so high, almost the same as what I paid for it initially! It didn't make sense to send it back. I thought about exchanging it but I knew a different color wouldn't change how uncomfortable it was. So, in the end, I just ended up throwing it away and feeling like I wasted my money on it.
Quick buying wasted $15
I can't believe it, eh! I thought I was being all clever by paying extra for fast shipping, but no way, Jose! My order took forever to arrive, you know! It was supposed to only take 2 to 3 business days, but I had to wait a whole 10 days, ain't that a beauty? And then when I called to complain, they blamed it on the shipping company, can you believe it, eh? What a rip-off, I tell ya! Not even with free shipping would it have taken as long as this, no siree. I'm so angry, I'm never gonna order from here again, they lost me as a customer, that's for sure.
Durable, well-made items
I've had nothing but good experiences with the stuff I've bought from this store. Everything I've gotten from them has been top-notch and durable, which is exactly what I want in my clothes and gear. I've shopped there a bunch of times, online and in person, and I've always been impressed by how well-made everything is.
Men's Performance Briefs
I recently bought a few pairs of Men's Performance Briefs from the store, thinking I'd get the right stuff. But when my order arrived, I was bummed to see I got the wrong items. Instead of the briefs I wanted, I got gloves, all messed up on the packaging. It was annoying since I was excited to try out the briefs for their comfy and performance qualities. I reached out to customer service right away, but based on bad reviews from other customers, I'm not sure if I'll get a good fix. Overall, this whole thing was a letdown and I hope the company can do better with their orders to avoid mistakes like this in the future.
Oversized sweatpants
I ordered these sweatpants in a size medium online, but they ended up fitting more like an extra-large. I had to shell out almost 8 bucks to ship them back, and I couldn't even reach customer service by email or phone. Definitely won't be shopping on this site again - lesson learned!
Firehouse pants, top quality made in the USA boots
A lot of people online seem to be complaining about their orders, but when I went to the store, everything was amazing. The firehouse pants I bought were top-notch - the material is strong and they're really well-made. I also splurged on a pair of American-made boots, and let me tell you, they were totally worth it. The fact that there's a 1-year return policy is great - it shows that these items are made to last. I'm super happy with everything I got and I'll definitely be coming back for more.
Boxer briefs
Hey, I ain't got time to wait a whole week for some boxer briefs. Nowadays, we need things quick, but this store doesn't seem to understand that. Can't they hurry up and get things moving? Seriously, I'd rather shop somewhere that respects my time and gets things done fast. Duluth Trading, step it up or you'll lose us as customers!
Stylish and durable clothes
They have really awesome clothes that are super durable for people who need tough clothing. The customer service was really friendly, and even though the prices aren't cheap, the quality is amazing and definitely worth it! The clothes are long-lasting and you won't regret giving them a chance. Perfect for anyone who needs to stay warm or requires clothing that can handle tough outdoor conditions, like cold weather or rough climates.
Review with most votes
Quick buying wasted $15
I can't believe it, eh! I thought I was being all clever by paying extra for fast shipping, but no way, Jose! My order took forever to arrive, you know! It was supposed to ... Read onBy: Abner