Clinique

Clinique - Reviews and experiences

Average rating
6.0 /10
Based on 18 reviews
Nov 2023-Apr 2024
Star distribution
50
42x
39x
26x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (18)

Online product order

Communication

So I just ordered some skincare stuff online and the whole experience was a letdown, eh? I only got one email confirming the order and then nothing else about when it was coming. When I tried to contact customer service to return something, the help was so slow and not reliable, eh? It took forever for them to answer, and when they finally did, they asked for the same info I already gave them. It was so annoying waiting around for help only to get inconsistent support.

Foundation and mascara

Communication

So, yeah, I ordered some foundation and mascara, eh? But like, I never got a confirmation email or my package, you know? I sent them an email but they didn't even reply. Like, seriously, what's going on?! Finally, after I commented here, they replied saying they didn't receive my order. Ugh! They refunded my money, but I'm definitely not ordering from them again, that's for sure.

Foundation and Concealer

Communication

I ordered some foundation and concealer from this brand, but I never got a confirmation email. I waited for my package to come, but it never arrived. I tried contacting customer service a few times, but they never got back to me. It's really frustrating to be kept in the dark like this, feeling like I got tricked by a supposedly trustworthy company. It's just not right to treat customers like this, it's really not cool.

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About Clinique

Clinique Laboratories, LLC is an American manufacturer and marketer of skincare, cosmetics, toiletries, and fragrances. Founded in 1968 by the Estée Lauder family, the company was born out of a skincare article published in Vogue that proposed the novel idea of a skincare brand developed by dermatologists. Clinique's approach to beauty products is grounded in the philosophy of providing individuals with safe, effective formulations that are allergy-tested and 100% fragrance-free. Its product line includes a wide range of skincare products, makeup, and fragrances designed to address various skin types and concerns. Clinique operates globally, adhering to stringent manufacturing and testing protocols to ensure the quality and safety of its products.

Contact Information

🌐 clinique.com

Last update: November 29, 2024

Website (Partner link)

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