Clinique Reviews
इस कंपनी के डेटा की सत्यता की जांच की गई है और इसे सत्यापित किया गया है। इसकी आधिकारिक वेबसाइट पर जाना सुरक्षित है। हमें विश्वास है कि ऑनलाइन पारदर्शिता और सुरक्षा सभी कंपनियों को हमारे साथ सत्यापित करने के लिए प्रेरित करती है, ताकि वे जान सकें कि कहां विश्वसनीय और सुरक्षित रूप से खरीदारी की जा सकती है।
Reviews (18)
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Skincare products
I bought some skincare stuff from this place and I gotta say, it was really good. The products were super high quality, just like I thought they would be. But what really got me was the customer service. I had a little problem with my order, but the people I talked to were so helpful and on the ball. They fixed things up right away, even though it was on the weekend. I really liked how much they cared and I'll definitely be coming back for more stuff in the future.
Black Friday sale
I can't believe it, eh! I bought some awesome stuff on Black Friday and then, after the sale, the website had even more discounts, you know? It's like, why didn't they have those before, eh? Anyway, I got some really great products and I'm lovin' them. So glad I checked out the website after Black Friday!
Skincare products
I had a really bad time dealing with this company. The whole ordering process was so frustrating and confusing. The instructions were unclear and customer service was no help at all. I faced a bunch of problems when I tried to place my order online, it was a total nightmare. The service was terrible too, the staff was not helpful and honestly quite rude. The prices were high for what I got in terms of quality. And to top it off, my delivery was super late and I had to bug them multiple times before it showed up. I definitely wouldn't suggest buying from this company after all the trouble I went through.
Online product order
So I just ordered some skincare stuff online and the whole experience was a letdown, eh? I only got one email confirming the order and then nothing else about when it was coming. When I tried to contact customer service to return something, the help was so slow and not reliable, eh? It took forever for them to answer, and when they finally did, they asked for the same info I already gave them. It was so annoying waiting around for help only to get inconsistent support.
Concealer in the wrong shade
I bought a concealer from this store recently and ended up getting the wrong shade twice - got Apricot instead of Peach. Tried ordering it again, but same thing happened. Really disappointed with the lack of attention to detail from the staff and won't be buying anything else from this brand in the future.
Makeup and skincare
I ordered some makeup and skincare products a while back, and it took forever for them to arrive, but they were delivered to the wrong place. I actually wanted them to be sent to a Collection Point, but somehow they ended up at my house. When I called to figure things out, the person I spoke to was really friendly and tried to help, but they mentioned that this mix-up happens quite often. The whole situation was a mess, and the tracking was a disaster. It seems like this is just their way of doing things, which is really disappointing. Plus, they don't even bother responding to complaints properly, they just send out the same generic message every time. So frustrating!
Aromatics perfume
I've been using this perfume for 25 years now and people always compliment me on how nice it smells. But lately, it seems like they changed the formula and now it just stinks. I had to say sorry to a coworker because they didn't like the smell at all. The price has always been high, and now I feel like it's not worth it for something that smells so bad. I used to get the big bottle at the airport for my vacations and even got the matching body cream. It used to smell fancy and sophisticated, but now it just seems cheap and overpowering. It's frustrating that despite complaints since 2017, they haven't gone back to the original formula. So now, I'm thinking of trying different brands for my skincare and perfume.
Mascara in a gift set
I decided to contact customer service through chat to let them know that the mascara in the gift set I bought was all dried up and I couldn't even use it. But the response I got back was pretty disappointing. They said they couldn't do anything since I didn't buy the product directly from them or their authorized sellers. It was frustrating to see them brush off the fact that the product was faulty, especially considering how pricey and well-known their products are. I was hoping for better customer service from them, so now I won't be suggesting their products to others because of this experience.
Foundation and mascara
So, yeah, I ordered some foundation and mascara, eh? But like, I never got a confirmation email or my package, you know? I sent them an email but they didn't even reply. Like, seriously, what's going on?! Finally, after I commented here, they replied saying they didn't receive my order. Ugh! They refunded my money, but I'm definitely not ordering from them again, that's for sure.
Refused package, refund process
What a nightmare, eh! I messed up and ended up canceling my order late, so I had to refuse the package. Trying to get a refund was a total headache. Dealing with their online chats was so frustrating, I swear I'm never ordering from them again. I was still $10 short on my refund, but I'm just happy to be done with the whole mess. If you can, I'd suggest going to the store instead of dealing with their online customer service, eh!
Recent online purchase
As someone who's been a loyal customer for a while now, I gotta say, I really like your products, but man, your online shopping experience needs some serious work. Your website is so frustrating to use - keeps asking me to log in every time I wanna add something to my cart or check my order history. And to top it off, it took over a week for my delivery to arrive, which is just not cool in this day and age. Seriously, what's up with that, Clinique? If you wanna keep customers like me coming back, you really need to upgrade your website.
Foundation and Concealer
I ordered some foundation and concealer from this brand, but I never got a confirmation email. I waited for my package to come, but it never arrived. I tried contacting customer service a few times, but they never got back to me. It's really frustrating to be kept in the dark like this, feeling like I got tricked by a supposedly trustworthy company. It's just not right to treat customers like this, it's really not cool.
False advertising on promotions
I had a frustrating experience with promotions on the website. I placed an order because there was a promotion that said I would get certain gift items if I spent a certain amount. But when I went to check out, the promised items weren't in my cart. I tried reaching out to customer service through chat, but they just said the promotion was over without giving a good reason. This isn't the first time I've had problems with their promotions, and I'm disappointed in how they handle things. Companies should honor the offers they advertise to build trust with customers.
Review with most votes
Refused package, refund proces
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