K. Corwin

So I just ordered some skincare stuff online and the whole experience was a letdown, eh? I only got one email confirming the order and then nothing else about when it was coming. When I tried to contact customer service to return something, the help was so slow and not reliable, eh? It took forever for them to answer, and when they finally did, they asked for the same info I already gave them. It was so annoying waiting around for help only to get inconsistent support.

Hey, so I ordered some stuff from this site and I just wanted to make sure they were all registered for warranty. I sent an email to customer service and they got back to me super fast! They answered my question and confirmed that all my items are covered under warranty. Excited to buy more awesome gear from this website!

I needed some good data transfer software for my iPad, and I found just what I was looking for with this company. Their software made it super easy to move data between my iPad and other devices. What really stood out to me was how the company followed up to make sure I was happy with my purchase. It's not often you come across such great customer service nowadays, with so many companies just focused on making money rather than keeping customers happy.

I recently bought a USB-C cable and an S/PDIF (Toslink) optical cable online. It all seemed pretty straightforward at first, but when I started looking into the different USB standards, it got pretty overwhelming. The website didn't do a great job of explaining the differences between their "Charge & Sync" and "Data & Power" cables, which left me feeling confused. Luckily, the customer service team was really helpful and quickly answered all my questions, giving me the info I needed to make a smart choice. The AtlasFlex USB cable I got looks top-notch, with a strong jacket that promises it'll last.

Now, onto the S/PDIF (Toslink) cable – that's where things got a bit tricky. I found out there are full-sized and mini Toslink connectors out there, and Monoprice does a good job of describing their optical cables on the website. But, it would be super helpful if they could label each picture to show what kind of connector they feature. This way, customers could easily pick the right cable for their specific needs.