Nomatic - Overall Rating based on 16 reviews
Featured Reviews
Reviews (16)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
New Backpack
Man, the person I chatted with was super nice and so helpful when I had trouble with my new backpack. I was stressing thinking it was gonna be a huge hassle to fix, but they made it a breeze. They were like a real-life superhero, coming to the rescue! Definitely giving them a 10/10 and would reach out again if I have any more issues with my backpack.
Awesome backpack 3 weeks ago
I just got this awesome backpack a couple of weeks back and I'm totally loving it! But then, it went on sale and I was like, "Oh man! I paid more for it!" So, I decided to shoot an email to customer service to check if they could match the sale price. And you know what? They gave me a refund right away! I'm really pleased with their service!
Messenger bag repair
I got this awesome messenger bag that I take everywhere with me, seriously everywhere. It's been through all the ups and downs, adventures, and challenges with me. But after 4 years of constant use, it needed some repairs. I contacted them and they were on it right away! They replied quickly and assisted me with fixing my bag. It's like they knew exactly what I needed and took care of it right away. Incredible! Their customer service is top-notch, they are amazing!
Items not showing up on history
Hey, so I ordered some stuff from this site and I just wanted to make sure they were all registered for warranty. I sent an email to customer service and they got back to me super fast! They answered my question and confirmed that all my items are covered under warranty. Excited to buy more awesome gear from this website!
My awesome travel gear
Oh man, I am loving my new travel suitcase and backpack! They're seriously tough and reliable. Plus, they come with a lifetime warranty - how awesome is that? I can pack tons of stuff in them, and they're a breeze to maneuver with their 360-degree wheels. And the best part is the connection between the backpack and the suitcase handle. Also, the customer service is top-notch!
Backpack and accessories
I recently bought a backpack and some other stuff from this company and let me tell you, I am really impressed. Even though there was a problem with the delivery, their customer service team, especially Brie, moved quickly to fix it and got it sorted out fast. Brie was amazing and really made sure I was happy with everything. And I gotta say, the backpack and accessories I got are top-notch in quality and design. They look good and work great, exactly what I needed. I'm a big fan of this company now and I definitely recommend their products to anyone looking for reliable, well-made gear.
Suitcases, camera backpack, compression cubes
I gotta tell ya, I'm super impressed with the stuff I got from this company. The suitcases, camera backpack, and compression cubes are top-notch in quality and design. I've been on the lookout for a brand I can rely on as much as my old faithful Eagle Creek gear from back in the day, and I'm happy to report that I've found it with this company. The attention to detail and craftsmanship on these bags is really something else. The carryon with four wheels is tough and practical, the camera backpack is well thought out and comfy to wear, and the compression cubes keep my stuff neat and secure. Plus, all the pieces go together really nicely as a set. I couldn't be happier with my purchases and you can count on me coming back for more.
Backpack purchase
I gotta say, the backpack I bought from this company has really impressed me. Yeah, it might cost a bit more, but the quality is top-notch. I've been using it every day for three years now, and it still looks and works like new. Plus, their customer service is amazing - they replaced my backpack for free when the zipper broke. They really listen to feedback and back up their products, so I'd say it's definitely worth it if you want a reliable, high-quality backpack.
Quick and efficient issue resolution
I was really impressed by the amazing support I got from this company. They helped me out right away and fixed my issue quickly, without any extra stress. The customer service was excellent, they seemed to really care about solving my problem. I was surprised that everything was fixed in less than a day. It's obvious that this company values their customers and works hard to make sure they're happy. I'll definitely be coming back as a customer, knowing I can count on them for excellent service.
Adventurous backpack purchase
I just wanted to say a big thank you to your store for the amazing service I received when I bought a cool backpack. The whole ordering process was really easy, and Brie from the customer service team was super helpful. She went out of her way to make sure I got the backpack even though it was sold out when I first ordered it. I needed it in a hurry for my upcoming trip, so Brie's hard work to find it for me really saved the day. It was nice to talk to someone who actually cared about making sure I got what I needed on time. Thanks again!
Durable messenger bag
I've had my trusty messenger bag for more than a year now, and it's been through a lot with me. I use it every day, packing it full with all my stuff. Unfortunately, the strap ended up breaking recently. I contacted customer service hoping to just get a new strap, but they went above and beyond and sent me a whole new bag. I was really impressed with their service and how they made sure I was happy. The bag itself is really good quality, holding up well even with me using it so much. I'd definitely recommend this messenger bag to anyone looking for something durable and reliable.
Travel pack
I've been using this travel pack from this company for a few years now, and let me tell you, it's been a total game-changer for me. The design is super sleek and stylish, making it perfect for everyday use and trips. The pack is so functional, with tons of features that I still haven't even tried out. I did run into a small issue with a zipper getting loose after years of use, but the customer service team was on it right away. They quickly replaced it under warranty, keeping me updated throughout the whole process. I'm really impressed with the quality of their products and the amazing customer service. I absolutely recommend this company and their bags to anyone looking for a reliable travel companion. Treat yourself to one of their bags - you won't regret it!
My cool backpack
My backpack is awesome for carrying all my stuff, but the corners get all stressed out because of how it's made. The zipper keeps getting stuck, and it's a pain to get a hold of customer service for help. But if you bug them enough, it's actually a pretty solid backpack.
Travel-friendly laptop bag
The laptop bag I got from this store is amazing, it's a total game-changer for me. I've used so many bags before, but none of them compare to the quality and functionality of this one. The materials are top-notch, and the design is super easy to use, especially for someone like me who travels a lot and needs to carry a bunch of tech gadgets while still looking stylish. Everything I need fits perfectly in the bag, and it still looks sleek and professional, which I love. These bags have totally blown me away, I can't recommend them enough.
1L Sling Bag
I got the 1L Tiger Stripe Sling Bag last year and had some trouble with the warranty and shipping. Even though the bag came with a lifetime warranty, I had to pay a crazy amount for shipping to send it back. The shipping cost was more than what I paid for the bag, which was really disappointing. But after talking to Customer Service, I got it sorted out and they gave me a store credit. Just a heads up though - if you're buying the bag outside the US, be careful when returning it because they might just send you a new one instead of fixing the one you have. In the end, the customer service was good and I'm thankful they stuck to their warranty policies.
NOMATIC bag purchase
I just bought a bag from this brand and I gotta say, I was really impressed with how good it was. It felt strong and tough, perfect for my trips. But, after using it only a few times, the zipper broke and I was super annoyed. I got in touch with the company for help and, after a couple of messages, they sent me a new one. I'm happy they acted fast, but now I'm thinking about how good their stuff really is if this happened so quickly.
Review with most votes
NOMATIC bag purchase
Read on