Nomatic

Nomatic - Reviews and experiences

Average rating
9.0 /10
Based on 16 reviews
Nov 2023-Apr 2024
Star distribution
55x
49x
31x
21x
10

Review transparency

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Reviews (16)

New Backpack

Service

Man, the person I chatted with was super nice and so helpful when I had trouble with my new backpack. I was stressing thinking it was gonna be a huge hassle to fix, but they made it a breeze. They were like a real-life superhero, coming to the rescue! Definitely giving them a 10/10 and would reach out again if I have any more issues with my backpack.

Messenger bag repair

Service

I got this awesome messenger bag that I take everywhere with me, seriously everywhere. It's been through all the ups and downs, adventures, and challenges with me. But after 4 years of constant use, it needed some repairs. I contacted them and they were on it right away! They replied quickly and assisted me with fixing my bag. It's like they knew exactly what I needed and took care of it right away. Incredible! Their customer service is top-notch, they are amazing!

Items not showing up on history

Service

Hey, so I ordered some stuff from this site and I just wanted to make sure they were all registered for warranty. I sent an email to customer service and they got back to me super fast! They answered my question and confirmed that all my items are covered under warranty. Excited to buy more awesome gear from this website!

Quick and efficient issue resolution

Service

I was really impressed by the amazing support I got from this company. They helped me out right away and fixed my issue quickly, without any extra stress. The customer service was excellent, they seemed to really care about solving my problem. I was surprised that everything was fixed in less than a day. It's obvious that this company values their customers and works hard to make sure they're happy. I'll definitely be coming back as a customer, knowing I can count on them for excellent service.

Adventurous backpack purchase

Service

I just wanted to say a big thank you to your store for the amazing service I received when I bought a cool backpack. The whole ordering process was really easy, and Brie from the customer service team was super helpful. She went out of her way to make sure I got the backpack even though it was sold out when I first ordered it. I needed it in a hurry for my upcoming trip, so Brie's hard work to find it for me really saved the day. It was nice to talk to someone who actually cared about making sure I got what I needed on time. Thanks again!

Durable messenger bag

Service

I've had my trusty messenger bag for more than a year now, and it's been through a lot with me. I use it every day, packing it full with all my stuff. Unfortunately, the strap ended up breaking recently. I contacted customer service hoping to just get a new strap, but they went above and beyond and sent me a whole new bag. I was really impressed with their service and how they made sure I was happy. The bag itself is really good quality, holding up well even with me using it so much. I'd definitely recommend this messenger bag to anyone looking for something durable and reliable.

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About Nomatic

YES. Nomatic is a company that specializes in creating versatile bags, luggage, and travel accessories designed for life on the move. The company was founded in 2014 by cousins Jon Richards and Jacob Durham, initially launching with a highly successful Kickstarter campaign for their innovative wallet. Since then, Nomatic has expanded its product line to include various backpacks, travel bags, and organizers, all designed with a focus on functionality, organization, and durability. The brand prides itself on creating products that cater to the needs of travelers, digital nomads, and professionals seeking smart solutions to make life on the go more efficient.

Contact Information

🌐 nomatic.com

Last update: November 29, 2024

Website (Partner link)

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