Caden Lane - Reviews and experiences

Saw these blankets on a friend's feed and tried them. First one had a printing hiccup, so I emailed. They replied fast and sent a replacement, faster than I expected — there was even a handwritten note. Happy I tried it, though price could be a bit lower.

“no returns” unless you use their awkward workaround and pay a hefty restocking fee. Spent ages (like 18 emails) trying to get it sorted and it’s still unresolved. Feels like you’re doing all the work; disappointing.

Midway through my first wash I noticed the colour was uneven and the fabric looked dull. Out of the box it felt soft and I wore them a few days, but after a couple washes the fading was obvious. Customer support admitted the colour shift but refused returns and charged a fee to refund me. Not terrible to wear, just disappointing.

Middle-of-the-night feed I put the footie on my three-month-old and spotted loose threads all over the sleeve — a proper safety worry. Bought this last month for everyday use; first impression was cute and soft, then that. I emailed and got told 'just snip them off' which came off pretty dismissive. The headband was tiny despite 'one size fits all'. After a couple of emails they agreed to refund, though they wanted items back even after I'd washed them, and it took extra push — there wasn't even a phone number. Not thrilled, but at least I got my money back.

I ordered a baby blanket as a gift from this company, but when it arrived, I was really let down by the quality. The material felt cheap and the blanket looked like it was hastily put together. I was so disappointed that I couldn't even imagine giving it as a gift, I would have felt ashamed. And to top it off, when I tried to return it, they told me they don't accept returns. I looked all over their website for a return policy, but there was nothing. So needless to say, I won't be buying from them again.