Caden Lane - Reviews and experiences

I ordered a personalized blanket and gotta say, I wasn't too thrilled with their customer service. The blanket never showed up, and when I checked the tracking info, it was just sitting in one place for a whole week. I tried getting in touch with the company a bunch of times through email, but all I kept getting back was some standard reply. They didn't even try to address my issues or come up with a solution. It was a pretty lousy experience all around, and I definitely won't be buying from them again.

The customer service at this place is terrible. I bought a baby shower gift, but it never came. When I reached out, they just said they'd send it again, even though I needed it by a specific time. When I asked for a refund, they expected me to pay for shipping. Can you believe that? Their shipping is already so slow. Dealing with their incompetence is so frustrating. And their customer service rep, Edie, doesn't have a clue about good service. I'm never shopping here again, that's for sure.

I ordered this really cute thing but it never arrived and now I'm kinda bummed about it. My mom had issues with this store before but I didn't listen to her. Now I kinda wish I did 'cause my thing is lost somewhere in Canada and I can't even get my store credit. It's taking forever and I just really want my cute item!

I had such a bad time with this company. Their customer service is terrible, they only talk through email and never actually help. I never got my packages and lost around $200. Do yourself a favor and don't buy anything from them, trust me.