Caden Lane - Reviews and experiences

I got this cup for my daughter because she's crazy about dogs and I thought she'd love to use it at school, eh. But man, was I ever wrong. The quality is just awful! The straw doesn't even line up properly, so you can't even use it right. And when I contacted customer service, they said I could return it, but I'd have to cover the shipping costs. Give me a break. Not worth the trouble. And let's not even talk about the blanket I bought, definitely not worth the money. I'm sticking with Target from now on, for sure.

The design on my swaddle blanket was so hard to make out. I tried to get it sorted, but the customer service was absolutely terrible! It was like chatting with a teen who couldn't care less! I'm definitely not shopping at that store again.

I recently bought something online and it looks nothing like the picture. When I asked if I could return it, customer service said no way, which I think is totally not cool. It really bummed me out and I won't be buying from them again.

I got the cutest stuff and it arrived really fast! This is my second time ordering from here and I'm still so happy. The clothes are such good quality, and even after washing them a bunch, they still look and feel amazing! Excited to test out the swimwear 😊

I bought some super soft baby stuff from this company and I'm so happy with how cozy and high quality they are. They're gentle on my baby's skin and easy to wash. When I had trouble using a discount code on my last order, the customer service team was really helpful and fixed it right away. I'm grateful for their quick and helpful service.

I bought a swimsuit from Caden Lane for my baby but it gave her a rash and blisters after one use. It looked cute at first, but the outcome was disappointing. I contacted customer service for help, but got an unhelpful response and my issue was ignored. On top of that, they only show positive reviews on their website, filtering out the negative ones. This lack of transparency is shady and makes me doubt the quality of their products and services.

I recently bought two sets of pajamas for my grandson as a Christmas present from this company, eh. But you know, I gotta say, the whole experience was not great, eh. The order got delayed and then put on backorder, finally showing up five weeks after I bought them, eh. I picked out these pajamas specifically as a gift for my grandson, only for them to become a big mess right after he got them, eh. The marker they used to color the pajamas bled all over the clothes after the first wash, totally wrecking them, eh. When I reached out to the company about this problem, they just pointed me to their 18-day return policy, which I didn't even know about when I bought the pajamas, eh. That policy seemed kinda unfair, especially since it took so long for me to receive the products, way past the 18 days, eh. The quality of the pajamas didn't match up with the high price I paid, making me wonder if it was all worth it, eh.

I bought a bathing suit for my grandbaby and it broke after they wore it just once. When I reached out for help and compensation, the customer service staff were unhelpful and didn't even apologize. It was really disappointing to see the lack of professionalism and care for customers who spend their money on their products. I wouldn't suggest this company to anyone looking for good products and service.

I was super pumped to order shirts for my boys so they could match for our family photoshoot. But when the package came in, they were way too tiny! I got the size my son usually wears, but it seriously looked like it was meant for a toddler! All I wanted was a shirt that actually fit, not just my money back. Such a letdown!

Hey there, folks, lemme tell ya, the customer service at that place was just awful. I've never been treated so badly in all my years! The item I ended up with was supposed to be a hat with a fancy engraving, but it was just not up to par. I was really let down and pretty mad about it. I've had way better luck with other companies, like Little Sleepies for example.

I bought three personalized water bottles for my kids not too long ago, and unfortunately, two of them broke after only a few months. I contacted customer service to see if I could get a refund or replacement, but they told me that it had been over 20 days so they couldn't help me. I was really let down by the quality of the bottles and the lack of customer service help. I mean, a metal water bottle should definitely last longer than a few months, right? I felt like the company didn't want to own up to the fact that their products weren't up to par, and they didn't even try to make things right. Overall, it was a frustrating experience and I wouldn't recommend buying from them.