Brooklinen

Brooklinen reviews

22 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
55%
Would buy here again
Ordering
8.0
Service
7.0
Pricing
6.8
Delivery
7.4

Featured Reviews

Spotlight: What are our customers saying?

Positive

Bedding and home products

9.5

"I got a bunch of stuff from this store like sheets, pillowcases, duvet covers, towels, a robe, and lotion. Everything was awesome, even though I ha..."

Critical

Bedding set purchase

5.0

"I ordered a bedding set from them, but received only part of my order and had to deal with the most frustrating customer service ever. It's be..."

Most Voted

Unsolicited Catalogs

2.5

"Received some random catalogs in the mail today from a company I've never bought anything from before. Had to reach out to customer service to..."

Reviews (22)

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- Linen duvet cover and linen pillowcases

M

3 reviews

10.0
Overall Rating
Would buy here again
Yes

OMG, I just got my new linen duvet cover and pillowcases and they are sooooo soft! I ordered them on September 19 and got them super fast on September 21. The quality is amazing, and I'm definitely going to order more sets. I used to order from this other place and they had the worst customer service ever - they didn't even deliver my order because it was out of stock, and then took forever to give me my money back. UGH. But now I found this other place and they are awesome. Yay for new bedding!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Linen sheet set, duvet, and duvet cover

K

17 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought a linen sheet set, duvet, and duvet cover from this company, and I have to say, I am super impressed. The quality of their products is amazing, especially because I'm pretty new to the whole linen sheet thing. I accidentally got two duvet covers that were on last call, but when I got in touch with customer support, they were so helpful. They let me return the extra cover without any problems. Anytime I had a question, I got a quick and informative reply in less than 24 hours. It's important to remember that this company is happy to help, but they can't read minds, so make sure you communicate clearly. I've even recommended this company to my Mom, that's how much I trust them. They might not be the cheapest option out there, but the quality of their products is totally worth it.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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About Brooklinen

Brooklinen is a New York-based company that specializes in selling high-quality, luxury bed linens, sheets, towels, and other home essentials directly to consumers. Founded in 2014 by Rich and Vicki Fulop, Brooklinen was conceived following a positive experience with luxurious bedding at a hotel, prompting the idea to offer premium linens without the traditional retail markups by selling online. The company has since expanded its product line to include loungewear and other comfort-related home goods, emphasizing comfort, quality materials, and straightforward pricing. Brooklinen distinguishes itself by offering a curated selection of designs and an emphasis on customer satisfaction.

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Contact Information

🌐 brooklinen.com

Categories Brooklinen

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Last update: November 29, 2024

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