Brooklinen - Reviews and experiences

I can't believe how much I spent on this fitted sheet, and when it came, the color was totally not what I expected. And to make matters worse, I need to pay almost $10 just to send it back? That's not cool at all. Next time, I think I'll just go with companies that offer free returns or go directly to Amazon.

I bought a sheet set from this company and had a great experience with their customer service team. The sheets were good quality, but the pillowcases that came with the queen set were too small for my queen size pillows. I reached out to customer service, and they responded quickly, accepted the return without any trouble, and even covered the return shipping costs. They credited my credit card promptly. They kept me updated on the return status, providing excellent communication and service.

I just bought a sheet set from this company, eh, and I gotta say, I was really let down by their return policy, eh. I bought a brand new, unopened sheet set, but they wouldn't take it back cuz it was labeled as "final sale," eh. That info wasn't super clear on the product page or in their return policy, so I had to get into it with my credit card company to get my cash back, eh. It was a big pain in the butt that could have been avoided if they were just more upfront about their policies, eh. Overall, I wouldn't recommend this company to anyone, eh.

I bought some sheets online not too long ago, but I had to send them back. I really liked how soft and cozy they were, but they just weren't deep enough for my mattress. That meant they kept slipping and getting all bunched up, which wasn't the greatest for sleep. It would be nice if they had sheets with deeper pockets for bigger mattresses. On the bright side, when I got in touch with customer service to return them, they were super understanding and refunded me in no time. Great service!