Bloomingdale's

Bloomingdale's - Reviews and experiences

Average rating
5.8 /10
Based on 20 reviews
Oct 2023-Apr 2024
Star distribution
50
42x
38x
29x
11x

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Reviews (20)

Online purchase offer

Service

I recently bought a handbag online from this store, and boy, was it a mess! I had so many problems with the transaction. My card got charged three times, and I got an email saying there was some issue with verification. I had to call their customer service line to sort things out, gave them all the details they needed, only to find out that the handbag was actually out of stock. So, I called again and talked to a customer service person named Betty. She said I could buy the handbag in the store and get a price adjustment. But let me tell you, Betty was not very professional. She chuckled at my concerns and denied any shady business on their part. Her sarcastic and rude attitude really rubbed me the wrong way, and I ain't standing for it.

Clothing and accessories

Service

My visit to this shop was a huge letdown. The service was just awful. I had trouble getting help from the staff, and when I finally did, they were unhelpful and not very friendly. On top of that, the prices were way too high for what they were offering. When I tried to return something, it took forever to get my cash back. It was a total pain and I definitely won't be coming back here.

Perfume purchase

Service

I went to Bloomingdale's on Lexington Avenue and it was amazing! The staff there were so nice and helpful. There was this lady in the perfume section who really went above and beyond to track down a discontinued perfume for me. She even gave me a free gift! The staff at other sections like Shiseido and Dyptique were also super friendly and helpful. The guys at John Varvatos were awesome too, they helped me pick out a great aftershave. Besides checking out the sights, Bloomingdale's is now my top spot in NYC.

Recent clothing purchase

Service

I bought some clothes at Bloomingdale's in the mall the other day. Hala Abdulkarim, the sales associate, was so helpful and knew a lot about the products. She really went above and beyond in helping me and made my shopping trip a great one. Thanks to her awesome service, I'll definitely be going back to that store in the future.

Shoes and handbag

Service

My recent experience at Bloomingdale's was terrible. I ordered some shoes and a handbag online, and it was a disaster from beginning to end. They cancelled my order not just once, but twice, and didn't even bother explaining why. When I tried to get help from customer service, the people I spoke to were so unhelpful and rude. Dealing with their incompetence and lack of care was so frustrating. Why do they treat their customers like this? We're the ones who keep them in business. They should show some respect and appreciation for us!

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About Bloomingdale's

Bloomingdale's is an American luxury department store chain founded in 1872 by Joseph B. and Lyman G. Bloomingdale. It began as a single shop in New York City, specializing initially in selling hoop-skirts. Over the years, Bloomingdale's expanded its offerings to include a broader range of merchandise, including clothing, footwear, accessories, bedding, furniture, jewelry, beauty products, and housewares, catering to a high-end market. The store is renowned for its innovative marketing and merchandising techniques, such as themed window displays and designer collaborations, which have helped establish it as a fashion icon. Bloomingdale's operates numerous stores across the United States, including flagship locations in New York City, and it is owned by Macy's, Inc.

Contact Information

🌐 bloomingdales.com

Last update: November 29, 2024

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