Bloomingdale's - Reviews and experiences

I got this gift for Mother's Day for my mom, but when I looked at the tracking, it said it was delivered. I searched all over the place, even checked under the couch cushions, but couldn't find it. I tried contacting the store, but they were no help at all! They refused to send a new gift or refund my money. I had to call my mom and break the news that her present got lost in the mail. So embarrassing! I called my dad to see if we could just buy another gift, but he said we have to wait for the bank to sort it out. I really hope I can get my mom's present soon because I don't want her to think I forgot about her!

I ordered some clothes online and apparently they got delivered, but when I went outside to check, I found them just thrown on the street! I tried to ask for a refund or to get a replacement, but they flat out said no. The supervisor was completely useless, and now I feel like I wasted all my money on these clothes. I definitely won't be shopping here again!

I just bought a pair of boots for my daughter's Christmas present. At first, I got a message confirming everything was good to go. But then, I kept getting emails saying the delivery was delayed - first to January, then to February. That's just not cool, especially since I wanted those boots for the winter. The customer service was terrible, and I'm really not happy with how things went down at that store. I've decided I won't be shopping there again.

Eh, so the stuff they sell at this store is pretty good quality, but man, let me tell ya, their customer service needs some serious work, specifically with shipping. I've had a few instances where my stuff took forever to get to me, and then I found out days later that they actually didn't have the item in stock and had to ditch my order. It's a real pain in the butt, especially when you're trying to plan for birthdays or holidays. And even if you pay extra for rush shipping, it doesn't seem to make much of a difference.