Bloomingdale's

Bloomingdale's - Reviews and experiences

Average rating
5.8 /10
Based on 20 reviews
Oct 2023-Apr 2024
Star distribution
50
42x
38x
29x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Charge discrepancies

Checkout

I just bought some things from Bloomingdale's and the quality was good, but I ran into some problems with the charges. The amount I had to pay at the checkout didn't match what was taken from my bank account. It was confusing because it wasn't an international charge or anything like that. Also, there were times when Bloomingdale's cancelled my orders because they said the item was out of stock. That was really annoying, especially if I was trying to get something limited and then finding out later that the store actually had it available.

Expensive purchase

Checkout

So I just had the worst shopping experience at this store recently, it was a total disaster. Their website was a complete mess, the checkout process was like something you'd see on a dodgy homemade Shopify site. I tried to add a gift box for 5 bucks but the checkbox didn't even work. And when I tried to put in my MasterCard info, it kept saying my card number was wrong, even though I typed it in right. They said I'd get a $25 discount with their loyalty club, but surprise, surprise, it never showed up. And don't even get me started on trying to reach customer service - had to actually call a number, like it's the Stone Age or something. The prices are sky-high for such a crappy online shopping setup. They better hope those rich customers don't wise up and ditch them.

Online purchase with loyalty club membership

Checkout

I just bought something from Bloomingdale's online and thought I should sign up for their loyalty club to get a $25 discount on my first purchase. But when I went to use the voucher, it didn't work. I reached out to customer service and they told me to wait until the next day to try again online or in person. I went to the store in Boca Raton and had the same problem. After a frustrating call with customer service, they told me to try again the next day. It was really disappointing dealing with all these false promises and inconvenience. I won't be shopping at Bloomingdale's again after this.

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About Bloomingdale's

Bloomingdale's is an American luxury department store chain founded in 1872 by Joseph B. and Lyman G. Bloomingdale. It began as a single shop in New York City, specializing initially in selling hoop-skirts. Over the years, Bloomingdale's expanded its offerings to include a broader range of merchandise, including clothing, footwear, accessories, bedding, furniture, jewelry, beauty products, and housewares, catering to a high-end market. The store is renowned for its innovative marketing and merchandising techniques, such as themed window displays and designer collaborations, which have helped establish it as a fashion icon. Bloomingdale's operates numerous stores across the United States, including flagship locations in New York City, and it is owned by Macy's, Inc.

Contact Information

🌐 bloomingdales.com

Last update: November 29, 2024

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