Apollo - Overall Rating based on 20 reviews
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Unique puppet gift purchase
So, I ordered this cool puppet gift from Apollo, eh? But I gotta say, I was pretty disappointed with how long it took to arrive and the fact that customer service wasn't keeping me in the loop. After waiting for weeks, I ended up just buying the item on Amazon to make sure I got it.
denim print curtains
I ordered these denim print curtains thinking they'd be thin and let light in, but they ended up being thick like real denim! And on top of that, the hooks were on the wrong side - like, seriously, what's up with that? When I reached out to customer service for help, they totally ghosted me. It was not cool at all.
Online shopping experience
My experience with this online retailer was really disappointing, eh. The website was all over the place, and the stuff I got didn't look anything like the pictures or descriptions. It was obvious that they were cheap imitations of the real deal. On top of that, trying to return things was a headache - their policies were confusing and seemed like they were set up to make it hard for customers to get their money back.
Plate purchase
So, I bought some plates from this company not too long ago and let me tell you, it did not go well at all. I dropped a pretty penny on those plates and now I have no idea when they'll show up. I've tried calling and emailing them a bunch of times, but I haven't heard a peep back. It's got me feeling pretty annoyed and like I've been totally let down. Honestly, I'm thinking about calling up my credit card company to dispute the payment because of how poorly this company has treated me.
Bird cocktail glasses order
I ordered some bird cocktail glasses and man, I was so upset when I dropped them right after opening the box. It sucked to see them all broken like that. So, I emailed the company to see if they could give me a deal on a new set. And guess what? They not only gave me a discount, but sent me a free replacement! Their customer service was top-notch. I'm really pleased with how they handled everything.
Early shopping done, one product delayed
It was awesome to order in advance and have all the things I wanted ready. Only one item was delayed, but they assured me that they would send a replacement before Christmas Eve!
Handmade goods for special occasions
I gotta say, I had a great time shopping on this website. They've got all sorts of cool stuff, perfect for any occasion - birthdays, weddings, you name it. Their handmade items are top-notch, and they always deliver on time. Plus, I liked that I could reach out to the seller if I needed to speed up my order. And can we talk about those prices? They're amazing.
Lost parcel replacement
My experience with my lost parcel was a bit of a bummer at first since I had to keep bugging UPS to figure out what happened. But, they were pretty quick to send a replacement, so that's cool. Fingers crossed the replacement makes it to me without any hiccups this time.
Light with items attached for daughter's baby shower
I recently bought a gift set for my daughter's baby shower from this company. Gotta say, it was a bit of a letdown. I ordered it 8 weeks in advance, but it only showed up the day before the shower. And to top it off, some of the items were missing! After going back and forth with customer service, they did agree to send the missing items. But when I finally got the complete set, it wasn't what was shown on the website. Pretty disappointing, to be honest. And their no refund or exchange policy really doesn't sit well with me. I won't be ordering from them again, that's for sure.
Handmade vase
I recently bought a handmade vase from this store, and I gotta say, it was the worst purchase I've ever made. It took forever to arrive, and when it finally did, it felt super cheap and flimsy - definitely not what I expected from a handmade piece. I was so let down by the quality, especially considering how much I shelled out for it. On the flip side, I managed to find a much better vase at another store for way less. I also ordered something else that hasn't shown up yet, but based on my experience, I'm not holding my breath. To top it all off, the customer service was terrible. Do yourself a favor and shop somewhere else to save yourself time and money.
Mule mugs for an event
I was looking to get some mule mugs for a party coming up, so I decided to order from this company. I contacted their customer support to ask if they could get the mugs to me in two weeks, and they suggested I choose priority shipping for faster delivery. It ended up taking about 5 days longer than I expected for processing, but luckily, the mugs arrived just in time for the party. I was happy with how they turned out, but next time, I would recommend ordering ahead of time to avoid any last-minute stress. Despite that, I might order from them again in the future.
Rug purchase
This company is a total nightmare to deal with. I bought a rug from them and it looked nothing like the picture online. When I asked for a refund, they just said no. Their customer service is terrible and the whole thing left a bad taste in my mouth. I wouldn't suggest ordering from them to anyone. Just save yourself the trouble and shop somewhere else.
Discount inquiry and subsequent orders
I just wanted to share my recent experience with customer service. I reached out about a discount issue and at first, I was told it didn't apply to sale items. But after talking it over, the manager agreed to give me the discount, which I was really happy about. Because of this, I ended up placing two more orders for the same product and got the discounts as they said. I'm really thankful for the awesome customer service from the folks at this company.
Necklace purchase, tracking shows delivered but did not receive
I just bought a necklace from this store and was pretty bummed when I saw the tracking said it was delivered, but it wasn't at my door. I reached out to customer service and they told me to file a claim with the shipping company, so I did right away. After sending the case number, the store got back to me fast and said they'd send a replacement. I'm glad they sorted it out with just a few emails.
Dream catcher purchase
The dream catcher I got from here is so incredible! It's seriously the best thing I've ever bought for my room. The vibe it gives off is like... whoa, it's really deep and inspiring. I feel like it's gonna catch all my bad dreams and only let in the good ones. Thank you!
Solar lights and potential side table purchase
Apollo is where I always go for solar lights. They've got a great selection of cool stuff that you don't find everywhere! I've been shopping there for a while now and I've never been disappointed with what I've gotten. The solar lights I've bought have been affordable and they last forever without any problems. I noticed they added side tables to their lineup recently, and even though I haven't bought one yet, I'm definitely thinking about getting one in the future.
DIY bookshelf
I just bought a DIY bookshelf from this store and let me tell you, I am super impressed with the quality of the product. The parts were really well-cut and the instructions were easy to follow, which made putting it together a breeze. The final result looks amazing and I'm really happy with my purchase. The only thing I would've liked is some ideas for painting and adding decorations above the shelves, like decals.
Side table delivery
I gotta say, I was really impressed by the customer service rep I talked to about my side table. They knew their stuff and gave me all the details I needed about when it would arrive. It really helped me plan ahead. I liked how quick and clear they were in their responses. But I did knock off a star because I wish they had given me that info sooner to prevent any mix-ups.
Starry tulle skirts for bridesmaids
I recently bought starry tulle skirts for my bridesmaids for my bridal shower and they were absolutely gorgeous! They looked so beautiful and brought a touch of magic to the event. However, when it came to sizes, there was a bit of a mix-up. I ordered sizes medium to XL, but it seemed like some of the skirts were mislabeled. Some mediums were as big as the larges, and some XLs were even bigger than expected. We had to have my bridesmaids try them on and do some alterations to the ones that were too big. Next time, I'd recommend double-checking the sizing to avoid any mix-ups.
Two tops
I just bought a couple of tops from this store and, to be honest, I was pretty happy with how it all went down. But here's the thing - the sizes were a bit wonky. I got both of 'em in a large, but one of them was a bit snugger than I was counting on. It was no biggie though, 'cause the fabric was really soft and seemed like it was made well.
Review with most votes
DIY bookshelf
I just bought a DIY bookshelf from this store and let me tell you, I am super impressed with the quality of the product. The parts were really well-cut and the instructions were... Read onBy: jaden