Floraqueen Reviews

: 31
55% Would buy here again

Most relevant positive review

  2024-05-03
Flower delivery from UK to Rom
I've ordered flowers from the UK to Romania many times, and every time has been great. The w...Read on
betty

Most relevant negative review

  2024-04-11
Bouquet order for friend'
My experience ordering a bouquet for my friend's birthday in Madrid was so disappointing. Th...Read on
Fay

Review with most votes

  2023-11-12
Overpriced disappointment
Hey there, I just wanted to share my experience with ordering flowers. The process was super easy...Read on
vivien

Reviews (31)

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    Late delivery but pretty flowers

    I got some flowers, eh. They were supposed to show up on time, but they ended up arriving two days late, eh. It was a bit disappointing, but those flowers were so beautiful and my friend absolutely adored them, eh. I just wish they would've given me a heads up about the delay, you know what I mean?


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    Celebratory gift disappointment

    I just got my son and his wife a gift to celebrate their new baby, you know. The bouquet of roses and alstroemerias was nice, but the box of Lindt chocolates got replaced with some random brand that tasted terrible. Also, instead of Spanish Cava, they gave me a German brand without alcohol. It wasn't what I signed up for, you know. When I contacted customer service, all they said was that substitutions could happen, but it wasn't about the flowers, it was the chocolates and bubbly. The gift set I got cost me around €80, but all they offered was €12 as compensation. Pretty disappointing overall, to be honest. FloraQueen's response wasn't too great.


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    Birthday flowers delivery

    I was not happy with the birthday flowers delivery. I was expecting them to arrive in the morning or daytime as a nice surprise, but they showed up at night instead. I had to spoil the surprise by asking the person if they got anything by evening. It was a letdown and it ruined the special moment I had in mind.


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    Bouquet of roses

    I gotta tell ya, my experience with this service was really disappointing. I ordered a bouquet of 12 roses for my mom, but she only got 6 roses. And to top it off, the roses were supposed to be pink, but they showed up all wilted and black. The customer service team's way of fixing it was giving me a 40% discount on my next order, but that's kind of funny because I ain't ever gonna order from them again. It was a real letdown.


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    Mother's Day bouquet

    The flowers looked amazing, but the delivery was a total mess. I asked for them to be delivered on Sunday, May 26th for Mother's Day, but they ended up coming a day early. The delivery guy didn't seem interested or friendly at all, and it felt like he didn't care about bringing the flowers.


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    Mother's Day flower delivery

    Even though there were a couple of bumps in my order, the customer service team really stepped up to make sure I was happy. I'm grateful for the effort they put in to fix things. The flowers were just beautiful and made my mom so happy, which is what matters most. Thanks for being so committed to your customers.


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    Giftbox purchase, timely delivery

    I bought a really nice giftbox for my friend's birthday from an online flower delivery service not too long ago. The website said that the giftbox would come within a certain timeframe, and I really needed it to show up on a specific date. Luckily, it arrived on the exact day I asked for, and it looked great. I was pleasantly surprised by how nice the product was and how quickly it got to me. After such a good experience, I'll definitely think about using this service again down the road.


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    Flowers not delivered, poor customer service

    Honestly, I had the worst experience with this service. I ordered flowers for Mother's Day and they never showed up. I tried emailing them multiple times to sort it out, but they just didn't seem to care at all. It was pretty obvious that they had no plans of delivering the flowers or giving me my money back. Their customer service was terrible, they didn't even try to make things right. If you're thinking about using this service, I'd say definitely avoid it.


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    Mother's Day bouquet delivery to France

    I used FloraQueen for Mother's Day and my mom was over the moon with the flower arrangement. The way they packaged it kept the flowers looking fresh and vibrant when they arrived. The flowers themselves were top-notch quality and my mom was thrilled to see them bloom and brighten up her day. All in all, it was a fantastic experience with FloraQueen and I would definitely suggest them to anyone wanting to send flowers abroad.


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    Overpriced disappointment

    Hey there, I just wanted to share my experience with ordering flowers. The process was super easy and the prices were pretty good. But when my friend got the flowers, they were totally different from what I picked out. There was way too much green stuff and not enough actual flowers. Plus, the roses looked sad and wilted already. I was definitely not happy with what I got considering how much I paid for them.


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    International flower delivery

    I was so happy with the flower delivery service I used to send a beautiful bouquet to my loved one overseas. It arrived right on time the next day and the flowers were amazing quality. My sweetheart was thrilled when she got them. The arrangement was so detailed and it was clear the florist really put a lot of effort into making it perfect. I would definitely suggest this service to anyone who wants to send flowers internationally with confidence in the quality.


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