FamilyTreeDNA

FamilyTreeDNA - Reviews and experiences

Average rating
6.2 /10
Based on 23 reviews
Oct 2023-Mar 2024
Star distribution
50
45x
39x
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12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (23)

DNA testing service

Trust

Their claims just aren't right and I really question the accuracy of their DNA testing. It's pretty obvious that they're not too concerned about making customers happy, all they care about is making a buck. I accidentally placed an order, tried to cancel it right away, and without even asking me, they went ahead and charged me $25.

DNA test purchase

Trust

I just bought one of those DNA tests from this company, thinking it would help me learn more about my family history. But when I got the results, I was let down because none of the matches matched up with people on our family tree or from other DNA tests we've done. It's made me question how legit this company and their services really are.

Uploaded raw dna from MyHeritage

Trust

After I put in my raw DNA from MyHeritage, I was let down to see that my Scandinavian and Irish roots, which we all know about in my family, didn't come up in the results. Even though it did confirm that my son is indeed my son, the ethnicity match between us was only around 17%, making me doubt how accurate the results are. Honestly, I wouldn't suggest using this service.

Ancestral DNA match purchase

Trust

I recently bought an ancestral DNA test hoping to find some long-lost relatives from my dad's side, who used to be in the US Air Force stationed in Germany, and my mom's side, with German roots going back three generations. I was pretty excited about the mix of backgrounds I might find. But when I got my results, I was surprised to see that there were no matches from Central Europe or the US. It was a bummer because I was looking forward to learning more about my family history. The test seemed way off and now I'm not even sure if I can trust the whole thing.

DNA test purchase

Trust

I just bought one of those DNA tests from a genetics company to find out more about where I come from. I was super pumped at first, but man, I was let down by the results. They kept changing every time there was an update and didn't seem to match up. It got me thinking about how accurate all that info really is.

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About FamilyTreeDNA

FamilyTreeDNA is a direct-to-consumer genetic testing company that specializes in DNA analysis for genealogy and ancestry purposes. Founded in 2000 and based in Houston, Texas, it is one of the earliest companies to offer genetic testing services for ancestry research. The company provides a range of DNA tests, including mitochondrial DNA (mtDNA) tests, Y-chromosome tests (Y-DNA), and autosomal DNA tests, which are designed to help individuals trace their lineage, discover their ethnic origins, and connect with genetic relatives. FamilyTreeDNA has also contributed to the development of genealogical DNA testing methodologies and maintains a large database of user-submitted genetic data, which can be used for matching with potential relatives and for anthropological research.

Contact Information

1445 North Loop W Ste 820

77008 Houston

United States

☎ +1-713-868-1438

🌐 familytreedna.com

Categories FamilyTreeDNA

Last update: November 29, 2024

Website (Partner link)

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