FamilyTreeDNA - Reviews and experiences

I recently bought a Y111 kit for my son at a pretty steep price. Even though they said we'd get the results in 3-6 weeks, it's been way longer with no updates. I even had to report them to the BBB because they haven't been clear about what's going on with my son's sample. At first they said the sample was too small, but then they said they were waiting for the lab manager's confirmation since June 30, 2021. But we still haven't got any results, refund, or replacement kit. Their customer service replies have been really vague and not helpful. I suggest finding another provider for your needs.

This company is a total scam. The results were confusing and made no sense, making me feel like I wasted my money. Not only did I have to wait forever for the results, but then they kept asking for more money to get more information that should have been included from the start. It seems like they wanted to trick their customers and get as much money as possible. Save your money and choose a company that understands your ancestry, like Living DNA. Believe me, you'd be better off using your cash as toilet paper. It's a complete joke.

I made a mistake by buying the mtDNA test, thinking it would give me some cool info but it was totally useless. After waiting forever and paying a bunch of money, all I got was a bunch of random codes that didn't tell me anything new. I already knew where my ancestors came from, but this test didn't give me any details on how much of my blood is European, Indian, American, or African. So yeah, don't waste your money on this test.