
Vivino - Reviews and experiences
Oct 2023-May 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (22)
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Australian wine purchase
Australian wine purchase
OverallI recently bought a bottle of Australian wine online and it was so much better than I expected. My son brought back a bottle of this wine from England, and that got me curious, so I did some digging on Vivino. I was thrilled to find a fantastic deal to get the same wine at a great price, plus free delivery! I had to snatch it up. The wine, a Black Stump Durif Shiraz 2021, totally lived up to its reputation and was a top-notch pick. Ordering online was super easy, and the delivery came earlier than expected. I am really happy with the service from Vivino overall.
Easy and hassle-free wine purchase
Easy and hassle-free wine purchase
OverallI really liked when you reached out to offer me that wine I had mentioned in my review. It definitely helped me make up my mind quicker. The app was so easy to use, ordering the wine was a breeze - just had to press a few buttons. And in no time, the wine arrived at my door in just 3 days. It was one of the smoothest wine purchases I've had!
App functionality
App functionality
OverallThe recent updates to the app, like adding ads, have really messed up the camera part. Now, it's a pain trying to get the right info from a wine bottle - you gotta try multiple times. Before, it was easy and spot-on, but now it's just not as user-friendly.
Holiday orders and year-round purchases
Holiday orders and year-round purchases
OverallI've been using Vivino a lot for my holiday shopping and just buying wine throughout the year. I've had nothing but good experiences with them. Their shipping is always quick and dependable, and their customer service is top-notch. I love checking out the customer reviews on there to discover new wines to try.
Wine app experience
Wine app experience
OverallI've been using this wine app for a few years now to learn about different wines, and it's always been super handy and easy to navigate. But lately, I've really noticed that it's not as good as it used to be. It used to be so user-friendly and informative, but now it's just loaded with annoying ads and way more complicated than it needs to be. It's kind of disappointing to see the service go downhill like this. Because of these recent changes, I've decided to check out other options for buying wine, like The Wine Society. I'm hoping for a more consistent and user-friendly experience there.
Wine purchase
Wine purchase
OverallAs someone who's been using Vivino for a while now to check wine ratings, I gotta say, I was really impressed with how smooth it was to buy wine through their app. I had a bad experience with another wine seller before, so I decided to give Vivino a shot and I haven't been disappointed. Not only does the app show ratings from other users, but it also keeps track of your orders and makes sure they get to you on time or lets you know if there's any delay. I really like how transparent and reliable Vivino is when it comes to buying wine. I highly recommend giving Vivino a try for your next wine purchase. Cheers!
First time order
First time order
OverallJust received my first order and man, this site is a breeze to use! They kept me updated every step of the way and the wines I got are from good ol' Moldova, my homeland. Lupii by Gitana Winery is a smooth red blend with a hefty dose of Cabernet, absolutely delicious. I sampled it back in Moldova and now I can savor it all the way here in Canada, talk about a special treat!
Easy website navigation, quick delivery
Easy website navigation, quick delivery
OverallMy experience with Vivino was amazing from the beginning to the end. The website was super easy to use, I found and bought the wine I wanted without any trouble. They gave just enough info to help me decide. I got a great discount on my purchase which made me even happier. At first, I was worried about the delivery time being a few weeks, but to my surprise, the wine arrived at my door in just a few days. The quick delivery went beyond what I expected and shows how efficient Vivino is with shipping. I'm really impressed and I'll definitely be back to buy more. I'll also be happy to tell others about Vivino for awesome wine and service.
About Vivino
Vivino is an online wine marketplace and app where users can purchase wine, rate, and review different wines, as well as discover new wines tailored to their taste. Founded in Copenhagen, Denmark, in 2010 by Heini Zachariassen and Theis Søndergaard, Vivino has grown to become the world’s largest wine app and community, boasting millions of users worldwide. Vivino uses a unique algorithm to personalize wine recommendations to its users, based on their rating and review history. The platform also provides users with detailed information about wines, including tasting notes, reviews, and average pricing.
Contact Information
114 Sansome Street, suite 1320
94104 San Francisco
United States
Categories Vivino
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Last update: November 29, 2024
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