Outdoorsy

Outdoorsy - Reviews and experiences

Average rating
8.6 /10
Based on 22 reviews
Oct 2023-May 2024
Star distribution
55x
412x
35x
20
10

Review transparency

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Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

Hosting account setup

Service

We had a few hiccups when setting up our hosting account at first, like taking a bit longer to fix things and needing to check in often to push things along. But, all in all, the page is doing what it should. The people we've rented to through the site have been great renters, which has made it a good experience for us.

Outdoorsy Experience

Service

I had a really good time using Outdoorsy. The concierge was super helpful, and getting paid was a breeze. I like that owners get most of the booking money, it encourages them to give good service. But I had some trouble with the owner app - it kept timing out even though my internet was fine.

Great renters

Service

The folks who rented from us were really great, they took such good care of our rig. They were super detail-oriented, from filling out all the paperwork to keeping us in the loop the whole time. Outdoorsy was a huge help through it all, making everything go smoothly. We really appreciate their hard work and professionalism. Thanks for a job well done!

Renting van, feeling safe

Service

I rented a van from this awesome place called Outdoorsy and it was amazing! Renting it was so simple and I felt really secure knowing that I was covered in case anything went wrong. The only thing is that the app and platform for hosting could use some improvement, but I heard they are working on it.

RV rental experience

Service

My experience renting an RV through this platform was really good overall. Finding and booking an RV was so easy using the app and website, they make it so simple. I loved being able to earn some extra cash by renting out my RV when I wasn't using it. The platform's support was amazing - they always got back to me quickly and helped with any questions or problems I had. One time a renter needed the RV for an extra day, and Outdoorsy handled everything, no stress for me. Renting through Outdoorsy was way better than doing it on my own.

First year with the company

Service

My time with the company has been amazing. The whole process was super easy and the customer service was so helpful, I was really impressed. The app is great, really easy to use and has everything you need for renting an RV hassle-free. I definitely suggest this company to anyone wanting to rent an RV.

Trailer rental business

Service

I just started renting out my trailer and I gotta say, this platform is awesome for getting started. It was really easy to figure out, everything was laid out nicely, and they gave me all the tools I needed to list my trailer and handle bookings like a pro. I'd definitely suggest it to anyone wanting to make some extra cash by renting out their trailer on the side.

Booking an outdoor adventure

Service

The folks at the place where we book outdoor activities are always there to help us out. They're all fancy and whatnot. We enjoy using their spot to find fun outdoor things to do. Sometimes the tech stuff doesn't work properly, but they fix it fast. We're pleased with how they treat us.

Motorhome rental

Service

Outdoorsy has been super helpful every step of the way while we were renting out our motorhome. From the first questions we had to the final booking, they were so accommodating and quick to reply. Any issues or worries we had, they took care of right away, and always tried to find a fix that was good for us. Their customer service is really great and they made the whole process super easy and stress-free.

RV rental experience

Service

I just rented an RV through this platform and I gotta say, the whole process was easy peasy and felt super safe. When I needed to get in touch with customer service, the call back feature was a lifesaver. I also really liked how the security deposits made it easy for me to get back some cash for any little damages. But, I did run into some issues with insurance coverage in Canada. A few reps didn't seem to know much about Canadian insurance policies and kinda struggled with handling Canadian claims quickly, which ended up dragging things out.

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About Outdoorsy

Outdoorsy is a peer-to-peer marketplace that connects RV and camper van owners with individuals looking to rent them for their outdoor adventures. Founded in 2015, the company aims to make the experience of outdoor travel easy, accessible, and enjoyable for people worldwide. Through their platform, Outdoorsy offers a wide range of vehicles, from luxury motorhomes to vintage Airstreams, providing a unique and personalized camping experience. The company also places a strong emphasis on safety and community, offering features like insurance for both renters and owners, round-the-clock support, and detailed user profiles and reviews. Outdoorsy has quickly grown to become a leading service in the outdoor travel industry, serving millions of users and facilitating connections that lead to unforgettable journeys.

Contact Information

1475 Folsom St, 3rd floor

94103 San Francisco

United States

📧 support@outdoorsy.com

🌐 outdoorsy.com

Last update: November 29, 2024

Website (Partner link)

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