Outdoorsy - Reviews and experiences
Oct 2023-May 2024
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Reviews (22)
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Rented unit with damage deposit issue
Rented unit with damage deposit issue
ComplaintsOur experience with Outdoorsy was a letdown. The RV we rented had a broken electronic panel that resulted in no heat on the first night. Even though the owner admitted to the problem in a text, it never got fixed during our whole trip. Communication with the owner was lacking, with only short and sporadic replies. When we returned the RV without any damages, we were surprised to find out that our damage deposit was being kept because of supposed damages to the panel and screen. We showed proof of the owner admitting to the panel problem, but Outdoorsy didn't address our concerns quickly. The lack of a solution within a reasonable time made us frustrated and unsatisfied with the whole experience. I really recommend being careful when using Outdoorsy, based on our bad experience with them.
About Outdoorsy
Outdoorsy is a peer-to-peer marketplace that connects RV and camper van owners with individuals looking to rent them for their outdoor adventures. Founded in 2015, the company aims to make the experience of outdoor travel easy, accessible, and enjoyable for people worldwide. Through their platform, Outdoorsy offers a wide range of vehicles, from luxury motorhomes to vintage Airstreams, providing a unique and personalized camping experience. The company also places a strong emphasis on safety and community, offering features like insurance for both renters and owners, round-the-clock support, and detailed user profiles and reviews. Outdoorsy has quickly grown to become a leading service in the outdoor travel industry, serving millions of users and facilitating connections that lead to unforgettable journeys.
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Categories Outdoorsy
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Last update: November 29, 2024
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