AIRPORTPARKING - Overall Rating based on 22 reviews
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Airport parking reservation
Oh boy, what a disappointment! I made a reservation for my family's car, but I never got an email confirming everything. And when I tried calling them, no one answered! What a waste of time and money!
Quick and Easy
I parked here last week and it was super easy. The staff was really nice and helpful, especially when I couldn't find a spot. The shuttle came right on time and the driver was really friendly. Overall, it was a great experience.
Airport parking reservation
Hey there, I just wanted to share my experience trying to book airport parking online. So, I went through the whole process, but I never received any confirmation. Then, when I reached out for help, no one even bothered to answer my message. It feels like they just don't care. And to top it off, I still haven't received my money back. Honestly, this whole situation is making me think this place might be fake!
Reservation update refusal
I was so bummed out by my off-site airport parking experience. The airline shot me an email about a flight delay, so I tried to switch up my reservation with them. Unfortunately, they weren't willing to bend the rules and told me no changes could be made. It was super frustrating and inconvenient dealing with their lack of empathy and flexibility to unexpected flight changes. It's just disappointing as a customer to be put in a tough spot when things happen that are totally out of my hands.
Parking pass for Las Vegas Airport
I got a parking pass for the Vegas Airport just the other day, but it was a bit of a letdown, to be honest. As soon as I bought it, I never got a confirmation and that made things really annoying. I had to reach out to customer service over and over to sort it out. Finally, I did get an email confirmation, but it didn't have all the info I needed. The confirmation page said it had everything, but it was missing crucial stuff like where exactly to park and how to get the shuttle to the airport.
Convenient parking, shuttle service
All in all, I found the parking service to be pretty good. It was easy to locate, and dropping off my car was a breeze. The shuttle to the airport was right on time, which made getting there a lot easier. But when I got back, I didn't know I had to call for the shuttle. That lack of info made me wait longer than I had to, but as soon as I made the call, the shuttle came right away.
Parking reservation
Just a heads up for you guys! I booked a parking spot for a week at an airport hotel and followed their cancellation rules exactly. I was supposed to get a full refund when I cancelled, but when I did it online, the confirmation vanished in a flash and I couldn't even grab a screenshot. I called multiple times, got disconnected, and the agent I finally spoke with said the hotel didn't have any record of my cancellation - even though I never parked there. They're being super shady and won't give me my money back, which is totally unfair.
Cancelled reservation refund issue
I had a really bad experience dealing with a canceled reservation and getting a refund. So, like four days before my flight, I reached out to Airportparking to cancel the reservation I made with The Parking Spot. They canceled it right away, which was good, but then I never got my money back. When I called up The Parking Spot to ask what was going on, they told me I had to talk to this other company, Airportparkingreservations.com, to get my refund. I tried getting in touch with them multiple times - calling them, leaving messages on their website - but I never heard anything back. That whole situation really sucked. It was super frustrating and disappointing to get zero customer service or communication. So yeah, in the end, I ended up losing my money with no help from either The Parking Spot or Airportparkingreservations.com.
Two nights parking booking at a hotel near the airport
I just booked a parking spot for two nights at a hotel close to the airport. But, I ended up booking at the wrong spot because the website didn't say if it was the north or south location. So, I had to pay for two nights of parking at the hotel and couldn't get any help or refund from the airport parking service. It was frustrating not getting any assistance, especially since the confusion was due to the website not being clear.
Unresponsive Customer Service
I am really upset about how this company is not getting back to me. I've been trying to reach them for days now, but I still haven't gotten a confirmation code or even an email saying they got my booking. I've sent two emails already and haven't heard anything back. They've already charged my card, which is not okay without any confirmation or communication. If they don't get back to me soon, I'll have to dispute the charge and go somewhere else for my business.
Bad purchase experience in Calgary
I made a parking reservation at a hotel in Calgary and I was pretty stoked at first because the prices seemed good. But then I realized they were charging me in US dollars, which really sucked. Despite asking multiple times, I never received a confirmation email. When I arrived at the hotel, they had no record of my reservation so I had to find somewhere else to stay. Even though they messed up, they still charged me the full amount. When I requested a refund, they were super rude and insisted they sent the email so tough luck for me. I tried really hard to get my money back, but they were not willing to listen. Their customer service agents were really mean and sarcastic, which was not cool at all. I definitely won't be using this company again, no matter where I am. They may seem cheap, but the service is not worth it. I wish I could give them less than 1 star for their awful customer service.
Pre-paid parking
Don't bother using this service, eh. I paid in advance for parking but when I got to the lot, it was full. I had to drive around to a few different lots before finally finding a spot, and I nearly missed my flight. The stress and hassle were just not cool. Now I'm stuck dealing with the headache of trying to sort out a refund over email with this company. Overall, it was a really terrible experience, eh.
Easy reservations
Booking with this parking service has always been easy for me. Being a senior, I really like how user-friendly AirportParking is. I've been using them for years and never had any problems, even when I had to switch my reservation dates. I suggest booking in advance to get the best rates and guarantee a spot at your favorite location.
First time reservation
This was my first time using a parking reservation service, and let me tell you, I was pleasantly surprised, eh. Booking online was a piece of cake, and the shuttle to and from the airport was handy and fast. When I got to the parking lot, my car was all set and good to go. The folks at Joy Parking were super nice and helpful, which made everything even better. The prices were fair, which was the icing on the cake for my overall great experience, eh.
Overcharged for parking
I was really disappointed with the parking service. They charged me for a full day even though I only parked for half a day, and on top of that, they charged me another full day just because my flight was delayed by an hour. It seemed like they were trying to rip me off, and I definitely won't be using their parking service again.
Reserved parking online
It's 11:15 in the morning on March 15th and I still haven't got that email confirmation. I shelled out $134.00 for it, which is no small change, and their site promises an instant email. I've shot them two emails already, but no dice. This is just brutal and totally sketchy. I'm fuming and ready to kick up a storm with my bank. Can't afford to be throwing money down the drain like this. Do yourself a favor and steer clear of these guys!
Shady parking situation
Hey everyone, so I just gotta tell you about the absolute disaster that was my time at this airport parking spot. I mean, seriously, I showed up to grab my car and no one was there. Talk about frustrating! And when I called, they didn't even bother picking up. Plus, there was zero security around. It was a total nightmare! Save yourself the trouble and steer clear of this place - it's shady and totally unreliable!
Quick service, polite staff
The service I got at the parking lot was amazing from beginning to end. The staff were super nice and efficient, which made everything quick and simple. The shuttle service was right on time and hassle-free, and I didn't have any problems during my stay. I parked early in the morning and picked up my car late at night, and the service was consistently fantastic. The prices were fair, especially with a coupon to help lower them a bit. All in all, it was a really good experience.
Misleading shuttle service
The website and email confirmation said we'd get a free shuttle from 7 am to 11 pm, but when we got to the airport at 10 pm with my son, the shuttle was done for the night. We tried calling for help, but they just said it wasn't their issue and we should grab a cab. The whole mix-up left us feeling stuck and annoyed, especially after dropping so much cash on this trip.
Last-minute purchase issues
I am so frustrated with this service! I bought a parking pass just an hour before arriving at the airport, but never got an email confirmation. I mean, I have a background in computer science, so I know where to look for emails, but there was absolutely nothing there. I had no choice but to pay at the parking lot because my pass never came through. And when I tried to get in touch with customer service, it took me a whole 20 minutes just to speak with someone. And to top it all off, since it was past the check-in time, they flat-out refused to refund me. To add insult to injury, the lady I spoke with had such a dismissive attitude and even had the nerve to hang up on me. Like, can you even believe how frustrating this whole experience was?
Review with most votes
Reserved parking online
It's 11:15 in the morning on March 15th and I still haven't got that email confirmation. I shelled out $134.00 for it, which is no small change, and their site promise... Read onBy: Yessenia Kunze