MoneyGram

MoneyGram - Reviews and experiences

Average rating
8.4 /10
Based on 25 reviews
Oct 2023-Mar 2026
Star distribution
56x
411x
36x
22x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (25)

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Money transfer

Transfers

I was using this other money sending place and it was a total disaster! It was so frustrating trying to send money. But then I came across MoneyGram and it was a breeze to use! It was really straightforward and I knew I could count on them to send my money when I needed it.

Money transfer query resolved

Communication

As a regular customer of this service, I've always had good experiences. Just the other day, I had a question about a money transfer I sent to my niece in Florida through this service. I reached out to customer service and was really happy with how quickly and effectively they helped me out. The person I talked to was super polite, knew their stuff, and fixed my problem right away. I'm impressed with the great customer service and will definitely keep using this service in the future.

Sending money

Service

I went to send money and it was so easy, eh? But then I had a rough time at another store where the person didn't know what they were doing. There was a self-serve machine at another place that was way better, eh.<br><br>Money sending here was smooth and quick, no complaints about that. But other places need to step up their game and be more efficient, eh.<br><br>Overall, happy with the service here. Just wish everyone was as good as them, eh.

Fast and easy money transfer

Transfers

The money transfer service was so easy and quick for me. I feel like it's also pretty simple for the person getting the money. Sometimes the lineups are crazy long when you're picking up the money, but that's not really their fault. I also love the discounts, and using the online service is super convenient. Thanks a bunch!

Enquiry phone call

Account

So, I had to give them a call because my email address was causing me major trouble. I couldn't get a new account set up that day, but then a few days later, I ended up getting an email with a link to finish the setup. It pretty much felt like magic! Haha.

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About MoneyGram

MoneyGram International Inc., an American money transfer company, provides financial services globally. It enables consumers and businesses to transfer money and make payments using various channels, including online platforms, mobile applications, and physical locations. Established in 1940, MoneyGram has grown to become the second-largest provider of money transfers in the world. The company operates in more than 200 countries and territories, offering services such as money transfers, bill payment solutions, and money orders. Throughout its history, MoneyGram has evolved through significant technological advancements, partnerships, and expansions, maintaining a focus on connecting friends and family around the world through reliable financial services.

Contact Information

2828 N Harwood

75201 Dallas

United States

📧 customerservice@moneygram.com

☎ 1-800-MoneyGram

🌐 moneygram.com

Categories MoneyGram

Last update: March 14, 2026

Website (Partner link)

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