MoneyGram

MoneyGram - Reviews and experiences

Average rating
8.8 /10
Based on 23 reviews
Oct 2023-May 2024
Star distribution
56x
411x
36x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (23)

Cancelled transactions issue

Communication

I had a problem with three transactions that got cancelled by the company. I tried talking to customer service using their chat feature but never got an email explaining what happened. MoneyGram not communicating properly is making things frustrating and concerning for us customers.

Money transfer query resolved

Communication

As a regular customer of this service, I've always had good experiences. Just the other day, I had a question about a money transfer I sent to my niece in Florida through this service. I reached out to customer service and was really happy with how quickly and effectively they helped me out. The person I talked to was super polite, knew their stuff, and fixed my problem right away. I'm impressed with the great customer service and will definitely keep using this service in the future.

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About MoneyGram

MoneyGram International Inc., an American money transfer company, provides financial services globally. It enables consumers and businesses to transfer money and make payments using various channels, including online platforms, mobile applications, and physical locations. Established in 1940, MoneyGram has grown to become the second-largest provider of money transfers in the world. The company operates in more than 200 countries and territories, offering services such as money transfers, bill payment solutions, and money orders. Throughout its history, MoneyGram has evolved through significant technological advancements, partnerships, and expansions, maintaining a focus on connecting friends and family around the world through reliable financial services.

Contact Information

2828 N Harwood

75201 Dallas

United States

📧 customerservice@moneygram.com

☎ 1-800-MoneyGram

🌐 moneygram.com

Categories MoneyGram

Last update: November 29, 2024

Website (Partner link)

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