MoneyGram

MoneyGram reviews

23 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
96%
Would buy here again
Ordering
8.8
Service
8.6
Pricing
8.0
Delivery
8.8

Featured Reviews

Spotlight: What are our customers saying?

Positive

Money transfer to family

10.0

"I had a amazing experience sending money to my family through this service. It was quick, easy, and affordable. The exchange rates were way better ..."

Most Voted

Enquiry phone call

8.0

"So, I had to give them a call because my email address was causing me major trouble. I couldn't get a new account set up that day, but then a ..."

Reviews (23)

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Send money to my son

J

1 reviews

6.0
Overall Rating
Would buy here again
No

I tried to send some money to my son, but MoneyGram is being cautious and won't let him pick it up in Port María because they think he's a scammer. He'll have to make the trip to Ocho Ríos to get the money.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Money transfer to family

V

9 reviews

10.0
Overall Rating
Would buy here again
Yes

I had a amazing experience sending money to my family through this service. It was quick, easy, and affordable. The exchange rates were way better than what I had found elsewhere, and the fees were quite reasonable. I managed to transfer the money quickly, which was really important to me. All in all, I am very happy with the service I got from this company.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

International money transfer

C

2 reviews

9.5
Overall Rating
Would buy here again
Yes

MoneyGram is great for sending money overseas quickly and easily. It's a simple process that just needs a quick check of your ID on the app. I really like that they deliver for free right to your home, it's super handy for people with trouble getting around or who just like staying in.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Cancelled transactions issue

A
6.5
Overall Rating
Would buy here again
Yes

I had a problem with three transactions that got cancelled by the company. I tried talking to customer service using their chat feature but never got an email explaining what happened. MoneyGram not communicating properly is making things frustrating and concerning for us customers.

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
6.0

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Ordering money transfer

E

1 reviews

10.0
Overall Rating
Would buy here again
Yes

Ordering a money transfer is as easy as can be! I really like how simple it is to quickly send money to my family, especially when they need it right away. The process is secure and fast, which is really important to me. I'm grateful to have this service to depend on in times of need. Plus, the rates are pretty reasonable, so that's a nice bonus!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Money transfer

C

1 reviews

7.0
Overall Rating
Would buy here again
Yes

I used the money transfer service not too long ago and I gotta say, the app was super easy to use, which was great! But man, don't get me started on the customer service. Every time I tried to reach out for help, they would rudely hang up on me before even solving my problem. Dealing with financial stuff just makes it even more annoying. Eventually, I just gave up trying to get some help. Total nightmare, eh?

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
10.0

Do you already have an account?

Sending money through MoneyGram

A

7 reviews

7.5
Overall Rating
Would buy here again
Yes

My experience with MoneyGram has been pretty good overall. Sending money is easy and straightforward, but one thing that bugs me is having to re-enter the receiver's account number every time I want to send a different amount. It would be nicer if the account number could just stay saved until I feel like making changes.

Detailed Ratings

Order
8.0
Service
8.0
Price
6.0
Delivery
8.0

Do you already have an account?

Money transfer service

C

2 reviews

10.0
Overall Rating
Would buy here again
Yes

I've been using this service to transfer money for a long time now, and I have to say I've always been impressed with the quality of service. The staff is super friendly and professional, making sure everything goes smoothly with the transfers. I've never had any problems with the service, and my money always gets where it needs to go quickly. I highly recommend using this service for sending money.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Money transfers to family

N

5 reviews

10.0
Overall Rating
Would buy here again
Yes

I've been using a money transfer service to send money to my family for years now. I used to go with MoneyGram before, but I don't know why I stopped for a bit. When one of my family members moved to Mexico and I needed to send money there, I thought about using MoneyGram again. I was happy to see that the service was just as good as I remembered - reliable and efficient. The whole process was fast and secure, and I didn't have any problems at all. I definitely suggest MoneyGram for anyone who needs to send money to their family, no matter where they are. The service is quick and convenient, and the pricing is fair too.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

International money transfer

L

5 reviews

6.5
Overall Rating
Would buy here again
Yes

I recently sent some money to my brother over in Jamaica using the service. But let me tell ya, it wasn't all rainbows and butterflies. See, my brother has the same last name as me, and when he tried to pick up the money at the local spot in Jamaica, he hit a bunch of roadblocks. It was pretty annoying, especially because my last money transfer went off without a hitch when I sent some cash to a pal. It's kinda funny, don't you think? Going from smooth sailing to hitting a rough patch like that.

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
6.0

Do you already have an account?

Exchange rate comparison

N

1 reviews

9.0
Overall Rating
Would buy here again
Yes

When I need to send money overseas, I always check out different companies to see who gives me the best bang for my buck. MoneyGram has always come out on top with their great exchange rates and reasonable fees. Some companies might promise a good rate but sneak in extra charges, leaving me with less money in the end. MoneyGram keeps it real with fair pricing, so I know exactly what I'm getting. It's nice to have that peace of mind knowing I'm getting a good deal when I use MoneyGram to send money.

Detailed Ratings

Order
10.0
Service
8.0
Price
10.0
Delivery
8.0

Do you already have an account?

Travel-related money transfer

A

3 reviews

9.0
Overall Rating
Would buy here again
Yes

I recently used a money transfer service for my trip because my flight got delayed 'cause of the weather. Thanks to the service, I got money from my family in the States to extend my hotel stay. Everything went really well, and I'm thankful for how easy the service made it for me.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
10.0

Do you already have an account?

Money transfer convenience

D

3 reviews

9.5
Overall Rating
Would buy here again
Yes

I've been using this service to transfer money because they have great rates and the customer service is excellent. I feel confident that my payment information is safe and secure. It's also easy to send money in-store without any hassle. The mobile app for money transfers is efficient and easy to use.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Money transfer to Mexico

K

7 reviews

9.5
Overall Rating
Would buy here again
Yes

I recently started using MoneyGram to send money to Mexico, and I gotta say, I'm super happy with the service. My mom used to buy money orders at a local currency exchange, but since we found MoneyGram, it's been way easier and cheaper. The whole process is easy, the fees are fair, and the transfers are fast and dependable. I feel good knowing my money is safe with MoneyGram.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Overseas transaction through MoneyGram

B

22 reviews

9.5
Overall Rating
Would buy here again
Yes

I recently had a situation where my bank messed up an international transaction for me, so I decided to use MoneyGram instead. I had all the recipient's info handy, so it was quick and easy to send the money their way. The whole process was super fast and smooth, and the recipient got the funds the next day. The receipt I got from MoneyGram had all the info I needed to keep an eye on the transaction's progress. I was really impressed with the service and I'll definitely be using MoneyGram for any future transactions.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Fast and convenient money transfers

N

1 reviews

10.0
Overall Rating
Would buy here again
Yes

Money Gram really made things easy for me with their quick and convenient service. I was able to send money in just a few seconds, and the person I sent it to got it just as fast. The fees were reasonable too, especially since they go down with each transfer. All in all, I think Money Gram is a solid choice for sending money!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Money transfer service

G

9 reviews

9.5
Overall Rating
Would buy here again
Yes

Sending money with this service is quick and easy, whether you're sending cash or transferring directly to a bank account. It's secure for both the sender and receiver, and you can even cancel the transfer and get your money back if it's not picked up. It's reassuring to know you can support your loved ones without any extra worries.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Transfer money

D

8 reviews

7.5
Overall Rating
Would buy here again
Yes

So I just wanted to send some money to my mom, and it went really well. In the beginning, there was this annoying issue with the app where I had to keep changing my password, but they got it sorted out, so that's great. I was a bit disappointed that I couldn't transfer money directly from my bank account, but hopefully, they'll fix that soon. All in all, it was a positive experience!

Detailed Ratings

Order
8.0
Service
8.0
Price
6.0
Delivery
8.0

Do you already have an account?

Money transfer

J

3 reviews

10.0
Overall Rating
Would buy here again
Yes

I was using this other money sending place and it was a total disaster! It was so frustrating trying to send money. But then I came across MoneyGram and it was a breeze to use! It was really straightforward and I knew I could count on them to send my money when I needed it.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Money transfer query resolved

W

21 reviews

9.5
Overall Rating
Would buy here again
Yes

As a regular customer of this service, I've always had good experiences. Just the other day, I had a question about a money transfer I sent to my niece in Florida through this service. I reached out to customer service and was really happy with how quickly and effectively they helped me out. The person I talked to was super polite, knew their stuff, and fixed my problem right away. I'm impressed with the great customer service and will definitely keep using this service in the future.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

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About MoneyGram

MoneyGram International Inc., an American money transfer company, provides financial services globally. It enables consumers and businesses to transfer money and make payments using various channels, including online platforms, mobile applications, and physical locations. Established in 1940, MoneyGram has grown to become the second-largest provider of money transfers in the world. The company operates in more than 200 countries and territories, offering services such as money transfers, bill payment solutions, and money orders. Throughout its history, MoneyGram has evolved through significant technological advancements, partnerships, and expansions, maintaining a focus on connecting friends and family around the world through reliable financial services.

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Contact Information

2828 N Harwood

75201 Dallas

United States

📧 customerservice@moneygram.com

☎ 1-800-MoneyGram

🌐 moneygram.com

Categories MoneyGram

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Last update: February 8, 2025

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