ezTaxReturn - Reviews and experiences

I remember sitting at my kitchen table, a cup of tea gone lukewarm, when I finally felt okay about it. A colleague had sent me a link the week before and said try it, so I did. At first I liked the clean layout. It's simple to read. No dense tax jargon to trip me up. What sealed it was being able to check my return online a couple of times before anything was sent in — I could tweak things, give my input, and then submit only when I felt right about it. That moment, clicking send with a clear head, made me relaxed. They handled my info like they respected it, which matters. It wasn't flawless — some payment options took a minute to find — but the price was fair and the first filing was even free for me under the limit, which I appreciated. I told my sister about it. I’d use it again.

I almost gave it a shot because, hey, free is tempting, right? I was already annoyed that my usual free service suddenly wanted $50 this year, so I thought I’d try something else. I filled in everything — personal details, income, deductions — and it seemed normal at first. Then the federal total popped up way higher than expected. Like, over a thousand dollars higher. That’s when the doubt turned into full-on concern. I clicked the explanation and the worksheet showed a different number, the correct number, but the program used the bigger figure. I checked with two other services to make sure I wasn’t going crazy. Nope — the software was off. So you get to file “for free,” but the glitch could cost you a lot if you trust it. Also, it recalculated our healthcare marketplace reconciliation oddly, another red flag that makes me uneasy about audits or extra hassles. I want to like a free option, and I wanted this to be fine, but it wasn’t. If you’ve had bad software before, you’ll recognize the feeling. I’d skip this and go with something more reliable, even if it costs a bit.