Questrade - Reviews and experiences
Feb 2026
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Reviews (1)
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Waiting, listening, and feeling ignored
Waiting, listening, and feeling ignored
ServiceI was making lunch when I opened my account page and felt that little pit in the stomach — the status was still “Pending Review.” I had uploaded a change form for my RIF payments and a scanned void cheque weeks earlier (Jan 21), so seeing that felt like someone had hit pause on purpose. It’s a small thing, a status line on a screen, but it tells you everything about how the company treats the little tasks that should be simple. You upload the paper, you expect the outcome; instead you get a hamster wheel of waiting and canned messages.
About Questrade
Questrade is a Canadian online brokerage and investment company that provides self-directed trading accounts and managed investing through Questwealth Portfolios. Services include access to stocks, ETFs, options, and mutual funds, along with registered and non-registered accounts such as RRSPs and TFSAs. The platform is used by individual retail investors seeking to place trades or build diversified portfolios online. Questrade is part of Questrade Financial Group.
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Last update: February 26, 2026
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