ezTaxReturn - Reviews and experiences

what felt like a half hour ended up closer to an hour and a half. The second surprise was money: a charge showed up near the end (almost $50), and it wasn’t clearly explained up front that the state filing would trigger that fee. I felt a bit cornered since it was the last filing day and I’d already spent the time.
The interface is straightforward overall; it asks a lot of check questions and does many automatic calculations that would have been tedious to do myself, so efficiency-wise it helped a lot. There were a few annoyances — ambiguous wording (I had to guess whether they meant “previous year” or “last year” and the support reply didn’t directly answer that, even though they did respond within 6–12 hours), and one small bug that forced me to clear and re-enter an entire category because I couldn’t edit a single line item. Those things cost time but not the outcome.
The moment I knew I was actually satisfied was after the final review screen: the summary matched my expectations, the built-in checks flagged the only real issues, and the submission went through without further hiccups. It’s not perfect, and the unexpected fee left a sour note, but in the end the software did the heavy lifting and I got the return filed correctly — which, coming from worse experiences with other companies, felt like a relief.