Undercover Tourist - Reviews and experiences
Oct 2023-Mar 2024
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Reviews (16)
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Universal Studios VIP tour tickets
Universal Studios VIP tour tickets
ChangesSo, I bought VIP tour tickets for Universal Studios from this company not too long ago and ran into some problems trying to change the tour time. When I contacted their customer service for help, I got mixed messages about who could actually assist me. It took some back and forth, but eventually, I ended up having to buy new tickets and get a refund for the first ones. But then, to make matters worse, the new tickets weren't working on the Universal app. Even though I tried to bring up my concerns, the support team didn't really give me a satisfying solution, and now I'm left feeling frustrated and uncertain about my upcoming trip.
About Undercover Tourist
Undercover Tourist is a company specializing in the sale of discounted tickets to theme parks, attractions, and tours, including prominent destinations like Walt Disney World, Universal Studios, and SeaWorld. They also offer rental car services and hotel accommodations. The company prides itself on offering authentic tickets at lower prices, often bundled with expert planning tips and tools to enhance the guest experience. Founded in 2000, Undercover Tourist has established a reputation for reliability and customer service, making it a popular choice for travelers seeking to optimize their theme park vacations while minimizing costs.
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Categories Undercover Tourist
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Last update: November 29, 2024
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