Undercover Tourist - Reviews and experiences

The whole process at checkout was just a complete disaster because we had some issues with payment verification. Finally, we were able to get a booking confirmed. But, when we got to the hotel, we found out our reservation got cancelled even though we were already charged the full amount. We had to end up paying extra for a last-minute booking at a more expensive rate. We haven't heard anything back from the company about a refund. I wouldn't suggest this place to anyone.

The Disneyland tickets I got were such a good deal, eh, but man, oh man, the hotel reservation? Total disaster. They messed it all up, didn't reserve it like they were supposed to, and we had to scramble last minute and pay an extra 300 bucks, don't cha know. And when we tried to get it sorted out, all we got back were useless and not-at-all helpful responses. Such a bummer, eh. So now, I've switched over to using Klook for all my travel needs moving forward.