
Plaza Premium - Reviews and experiences
Nov 2023-May 2024
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Reviews (16)
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Coffee machine out of service, no fruit provided, complimentary drinks not the best quality
Coffee machine out of service, no fruit provided, complimentary drinks not the best quality
On-siteAw, what a bummer! I went to that place not too long ago and man, was I surprised to see the coffee machine wasn't working. And on top of that, they didn't even have any fruit, and the free drinks they had were pretty low quality. I couldn't believe how little they seemed to care about making sure everything was just right for their customers. It's really disappointing that a place that's supposed to be high-end would let their customers down like that. I'd say it's not even worth your time or money to go there.
Small, no privacy, bad food
Small, no privacy, bad food
On-siteWhen I walked into that place, it was so packed but there were some empty seats that seemed reserved for no reason. I asked if I could sit there and the lady said no in such a strong accent I couldn't even make out. Then she pointed to a single seat in the middle of a big group of people traveling together. I didn't want to sit there, they didn't want me to sit there, it was a mess. If I wanted a different seat, she basically told me too bad, wait until something opens up. I didn't have time for that, so I just sat down. <br><br> The food area was a tiny disaster, everyone was bumping into each other. The coffee was in a strange spot, and the knives and forks were in another weird spot. They need to rearrange things, make it more logical. Plates should be over there as well. <br><br> The whole setup was off, they need to start fresh. The food was just depressing, low quality, felt like it had been sitting out forever. I swear I almost chipped a tooth on a croissant. <br><br> That place is just terrible, I can't believe anyone would want to go there. Honestly, go to McDonald's instead. <br><br> If you're thinking of paying for that place, save your money. Go anywhere else, you'll be happier. I seriously can't understand how any businesses would want to be associated with it.
Greek Salad for gluten intolerant individuals
Greek Salad for gluten intolerant individuals
On-siteThis place is absolutely ridiculous! Can you believe they have the nerve to label everything with gluten but only have Greek salad as an option for people who can't have gluten? Come on now, surely they can do better than that! It shouldn't be that hard to offer more choices for customers with dietary restrictions. And to top it off, they have chips and bread but not a single piece of fruit in sight. It's just a joke! Do yourself a favor and steer clear of this place. It's a shame that they don't think about people's needs and are so clueless.
Free passes
Free passes
On-siteThe place seemed really old and dull, the food was disgusting and there weren't many options. Good thing we didn't have to pay for it because I would have been so disappointed. I'm pretty sure you can find tastier food at the airport.
Lounge experience at an airport
Lounge experience at an airport
On-siteMy recent time at an airport lounge was not great. It was way too crowded and the furniture looked old and falling apart, with fake leather all worn out. Some seats were marked as 'reserved' for no reason, making the whole place even more uncomfortable. The only good thing was that there was food and drinks to grab. But honestly, it wasn't worth the money to be there with the atmosphere being like that.
My visit to the lounge
My visit to the lounge
On-siteI went to this lounge recently and man, what a letdown. It was so hard to find a spot to sit because it was packed and noisy. No safety rules at all, they just kept letting more and more people in. And don't even get me started on how dirty it was, definitely not a chill place to hang out. Honestly, I should have just gone somewhere else in the airport.
About Plaza Premium
Plaza Premium Group is a global service brand headquartered in Hong Kong, specialising in premium airport services. Founded in 1998 by Song Hoi-see, it has pioneered the concept of independent airport lounges worldwide, offering travellers a haven away from the hustle and bustle of the airport. Apart from lounge services, the company provides airport dining, meet and greet services, and airport transit hotel accommodations, among other experiences, aimed at enhancing the airport experience for passengers irrespective of the class of their travel. With a presence in over 180 locations across 49 international airports, Plaza Premium Group has established itself as a significant player in the airport hospitality industry, committed to offering comfort and convenience to travellers globally.
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Last update: November 29, 2024
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