Plaza Premium - Reviews and experiences
Nov 2023-May 2024
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Reviews (16)
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Lounge booking change
Lounge booking change
ChangesI had really high hopes for this place, but I was really let down. I had booked a spot in the airport lounge, but then my flight changed at the last minute. When I tried to change my booking, I was surprised to see I had to pay just to make a simple change. To make matters worse, the new confirmation still had the old details on it. It felt like a total rip-off, so I ended up cancelling my reservation completely. It honestly seemed like they were trying to squeeze every last penny out of me. I definitely wouldn't suggest this place to anyone wanting a stress-free experience.
About Plaza Premium
Plaza Premium Group is a global service brand headquartered in Hong Kong, specialising in premium airport services. Founded in 1998 by Song Hoi-see, it has pioneered the concept of independent airport lounges worldwide, offering travellers a haven away from the hustle and bustle of the airport. Apart from lounge services, the company provides airport dining, meet and greet services, and airport transit hotel accommodations, among other experiences, aimed at enhancing the airport experience for passengers irrespective of the class of their travel. With a presence in over 180 locations across 49 international airports, Plaza Premium Group has established itself as a significant player in the airport hospitality industry, committed to offering comfort and convenience to travellers globally.
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Categories Plaza Premium
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Last update: November 29, 2024
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