Kiwi.com - Reviews and experiences

Used same day, service friendly

Needed human help for delivery

Pretty happy — needed this after a rough trip, crew actually helpful.

Skeptical before buying; a minor glitch came up, they fixed it fast — doubts mostly gone.

I booked a flight and got pretty stressed because I'm not the best with technology. But luckily, the person I talked to from customer service was really patient and helpful. They walked me through everything smoothly, which was a huge weight off my shoulders. I'm so thankful for their help.

Lately, I had to get in touch with customer service about a problem with my flight tickets. The guy I spoke to, Kurt, was so helpful and understanding. I was struggling to download my tickets on the app, and he took me through it a little bit at a time. He gave me all the info I needed and made sure to let me know what was going on. His help made a tough situation much easier to deal with. Thanks a lot, Kurt, for your awesome service!

They give you lots of options for scheduling flights with cheap airlines in Europe. If one of your flights gets cancelled, they make sure you get to your destination on time by offering other routes for free or at a low cost. I even had a window seat one time! I was happy with the service and choices they offered.

I booked a flight on this site and overall it was pretty good. But, I had some trouble with the baggage rules which made customer service not so great. However, the flights were good and on time, and the service on the plane was excellent.

I had a tough time finding the phone number on the website, but after a couple of tries, I finally got a hold of customer support. They were able to put my TSA pre-check info on one of my boarding passes and even passed along the number to tech support for the other pass. It was a bit of a pain, but they pulled through in the end.

Hey there, I've been using this travel app for a little bit now and it was pretty good to start. But now, they just won't stop pushing insurance on me and it's starting to bug me. Seriously, can't I just buy my tickets without all the extra hassle? Definitely in the market for a different travel app.

I had to call about a scheduling problem and the agent I spoke with was really nice and helpful. They were professional and took the time to sort out the issue. They even called me back to make sure everything was okay. I'm definitely happy with the customer service I received.

The customer service rep I spoke with was super nice, patient, and really helpful. She took her time to help me finish up my checking info and made sure I understood the whole process. Her communication was top-notch, and she gave me fantastic customer service. All in all, she made things easy and enjoyable for me.