Kiwi.com - Reviews and experiences
Dec 2023-Nov 2025
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Reviews (45)
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Nice find
Nice find
CommunicationSaw it through a buddy, I was unsure at first but their emails and quick replies won me over, kinda relieved actually
Called in with doubts
Called in with doubts
CommunicationI hesitated at first, but agents cleared things up; bookings were correct, price okay, still cautious.
App issue
App issue
CommunicationSo, I ran into a problem with the app that was making it hard for me to finish my purchase, eh? I gotta admit, I was getting pretty annoyed at first because I couldn't figure out how to get a hold of customer service for help. But once I finally got through to someone, she was super nice, helpful, and really quick at fixing the issue for me.
Quick Response and Good Communication
Quick Response and Good Communication
CommunicationI gotta say, I was really impressed with how fast the team at this company got back to me and how well they kept me in the loop. Every time I reached out with a question or issue, they were on the ball with getting me the answers I needed. Not to mention, they were super helpful in breaking down any issues I came across and offering up fixes. All in all, I felt like they really listened to me and took care of my needs as a customer, making my whole experience with them really pleasant.
About Kiwi.com
Kiwi.com is an online travel technology company founded in the Czech Republic in 2012 by Oliver Dlouhý and Jozef Képesi. It provides a global flight search engine that allows users to find and book flights, accommodations, and car rentals. The platform is known for its proprietary algorithm that combines flights from different airlines, including low-cost and traditional carriers, to offer unique travel options that might not be available on other travel websites. This approach, often referred to as "virtual interlining," enables customers to create custom itineraries and potentially save money on multi-segment trips. Kiwi.com has grown substantially since its inception, gaining recognition for its innovative approach to travel booking and expanding its services to a global customer base.
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Last update: November 17, 2025
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