Kiwi.com

Kiwi.com - Reviews and experiences

Average rating
8.0 /10
Based on 45 reviews
Dec 2023-Nov 2025
Star distribution
54x
428x
37x
24x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (45)

Quick, kinda messy

Booking

Booked on my lunch break; felt uneven.

Pleasant surprise

Booking

I almost didn't book with Kiwi — had that nagging doubt, read a couple of sketchy comments, but ended up buying a last-minute flight for a weekend trip two weeks ago. Booking was quick, confirmation arrived fast, and support actually called to fix a seat mix-up, and I felt relieved.

Flight booking app

Booking

My first time flying and checking in online with this app was so easy and convenient, eh. I had a really great experience, everything went super smoothly and I felt like a true adult traveler, ya know?

Smooth booking process

Booking

I had a great experience booking with the company. The person I talked to was super helpful and went out of their way to help me with my travel plans. I really appreciate the amazing service from the team at this company.

First time user experience

Booking

I was a little unsure at first since it was my first time using the service, but everything worked out really well. I didn't encounter any problems at all. One thing I would suggest is to maybe show the flight cost right away instead of waiting for passport details. This way, customers have more flexibility to review and maybe adjust their plans.

Quick booking process, secure payment

Booking

The booking was super easy and safe, and I got all the info by email right away. But then, I had a problem with the reservation details being wrong, but the chat support totally fixed it fast.

Airfare purchase

Booking

I wasn't sure about this service at first, eh, but because I really needed to get back home quickly, I ended up searching online and booking my flight that way. Even though I had some doubts, I took a chance and went with a budget option that I didn't know much about. Luckily, everything worked out and I was able to buy my ticket without any problems. But I know that if there were any issues, it might have been tough to figure them out since I didn't know much about the service.

Flights search app

Booking

I really love using this app to find the cheapest flights, eh! It's super easy to use and you can search for flights in different regions and time frames. Being a broke backpacker, this app has really saved my bacon. I can plan my trips without going broke, thanks to this app. Shoutout to whoever created this app, you're a real lifesaver, eh!

Flight booking review

Booking

My experience booking flights through this service was pretty good. I found the website easy to use and the search options helped me find some great deals on flights to and from Europe. The booking process went smoothly and the instructions were clear every step of the way.

But when I was coming back, I had a problem with the confirmation code for check-in. Even though that was a bit of a hiccup, the customer service team was really quick to help me out and fix the issue. They updated the app with the right code right away.

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About Kiwi.com

Kiwi.com is an online travel technology company founded in the Czech Republic in 2012 by Oliver Dlouhý and Jozef Képesi. It provides a global flight search engine that allows users to find and book flights, accommodations, and car rentals. The platform is known for its proprietary algorithm that combines flights from different airlines, including low-cost and traditional carriers, to offer unique travel options that might not be available on other travel websites. This approach, often referred to as "virtual interlining," enables customers to create custom itineraries and potentially save money on multi-segment trips. Kiwi.com has grown substantially since its inception, gaining recognition for its innovative approach to travel booking and expanding its services to a global customer base.

Contact Information

🌐 kiwi.com

Last update: November 17, 2025

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