Iberia Lineas Aereas - Reviews and experiences

I flew from Lisbon to Quito with a stop in Madrid, and I needed this trip to go smoothly because I had a big presentation the next day and I rely on a small bag of prescription meds that I can’t miss. I’ve had rough airline experiences before, so I was already a little on edge. The Lisbon to Madrid leg was fine — I basically slept — but the Madrid to Quito stretch was… kind of a mixed bag, and not in a good way at first. The cabin vibe? A couple of crew were nice, steady, helpful even, but there was one attendant who kept bumping into my arm while walking the aisle, like, several times. I wasn’t leaning out into the corridor or anything, I was just sitting normally, so it was odd and a bit annoying. Early on they said drinks and snacks were available anytime, so I took that at face value. Six hours later, when I asked for a coffee, one attendant — I think his name was Jaime — basically told me he needed his privacy and didn’t want to be bothered. That stung. I mentioned it to another crew member and someone did go talk to him, so not everyone was rude, but those moments definitely set the tone.