Condor - Reviews and experiences

They changed my flight without giving me anything in return and I had to go through a long process to get my refund. Dealing with their customer service was a pain and I was really let down by their lack of responsibility.

My recent flight experience in BusinessClass from Hamburg to Fuerteventura with your airline wasn't as great as I had hoped. We originally booked a flight on Boeing 757s, but a few months before our trip, they switched us to Airbus 320s without telling us beforehand, except through the Condor App. It was disappointing to not be informed earlier, which led to unexpected changes in our travel plans. Also, on the flight back, we didn't get the "Taste of the World" meals as promised, only a simple sandwich. This wasn't the top-notch service we were expecting with our BusinessClass tickets. To add to that, the plane we flew back on was a 21-year-old Bulgarian aircraft with crew members who didn't speak much English, making our experience even more challenging. The lack of communication, meal choices, and outdated plane made the flight less comfortable for us.