Cleartrip - Reviews and experiences

phones, calls, kids, and one tense night in the car while we tried to sort something out. The point I knew I’d actually be okay was when a Cleartrip rep finally took ownership — found nearby rooms, arranged transport and got a partial refund sorted. It wasn’t instant, and I kept thinking “this shouldn’t have happened,” because the initial confirmation clearly didn’t match reality. But credit where it’s due: the agent stayed calm, communicated options, and stuck with us until everyone had beds. So, not flawless — inventory checks and faster response times would help — and I did lose a few hours and some sleep. Still, that moment when the alternate bookings were confirmed and the kids were safe in warm rooms made me feel satisfied. If you’re booking around busy dates, double-check with the hotel directly; and if things do go sideways, the support can actually fix it, even if it takes persistence.