
vimeo - Reviews and experiences
Oct 2023-Apr 2024
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Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (20)
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Subscription Scam
Subscription Scam
ContractI signed up for a trial on this video website and figured I'd cancel before it ended. But even though I cancelled, they still went ahead and charged my credit card! It's such a scam, so don't trust them with your credit card info!
Unexpected membership sign-up
Unexpected membership sign-up
ContractI clicked on a link to watch a video and ended up getting signed up as a member without even meaning to. Now, I'm having a hard time trying to delete this account that got made without me saying yes. It's been a real annoyance and I'm feeling pretty frustrated about it. It's not cool to feel like I got tricked into something that seems like a scam.
Online video hosting website
Online video hosting website
ContractMy time using that online video hosting site was a huge letdown. Even with other platforms on the decline, Vimeo just didn't cut it for me. The customer service was pretty meh, no real help and those automated bots were the main way to reach out. On top of that, I got hit with surprise monthly fees after signing up, and had a tough time trying to delete my account. All in all, I wouldn't suggest Vimeo as a YouTube replacement.
Free plan autorenewed to starter plan
Free plan autorenewed to starter plan
ContractThey totally fooled me into making a payment for something I didn't even want! That customer service bot is completely useless and their billing tactics are sneaky and just plain wrong. We gave it a shot once, but never went back because it was way too complicated and not at all what we were looking for.
Subscription cancellation difficulty
Subscription cancellation difficulty
ContractI've been having a real tough time trying to cancel my subscription and delete my account on Vimeo. I've spent a lot of time trying to figure it out by going through their FAQs and account settings, but I just can't seem to get it done. It feels like they've made it really hard for users to cancel their subscriptions and say goodbye to the platform.
Subscription cancellation issue
Subscription cancellation issue
ContractI've been having this ongoing issue trying to cancel my subscription on this platform for like four years now. No matter how many times I've tried, I can't seem to close it down. And to top it off, every time I give Vimeo my account details, they keep charging my card without asking me first. Plus, it's a pain to get help from customer service when I need it. So, I suggest not signing up for any subscriptions with them and not giving them your credit card or bank info to avoid surprise charges.
About vimeo
Vimeo is an American video hosting, sharing, and services platform headquartered in New York City. Founded in November 2004 by Jake Lodwick and Zach Klein, the platform stands as a key competitor to YouTube, focusing primarily on providing a supportive environment for professional filmmakers and artists to showcase their work, offering high-quality video content. Vimeo differentiates itself by prioritizing ad-free viewing and providing powerful tools for content creation, sharing, collaboration, and video hosting needs. It's known for its supportive community and emphasis on high-quality, creative video content, rather than user-generated viral videos. Over the years, Vimeo has expanded its services to include subscription-based plans offering more storage, advanced tools, and video customization options, catering to a wide range of video creators from independent filmmakers to large enterprises.
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Last update: November 29, 2024
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