vimeo - Reviews and experiences

I got a subscription to a video platform and, man, it's been a real headache dealing with their player. It's causing some serious problems for our business, and even after reaching out a bunch of times, we haven't heard anything back. Ended up moving all our videos to a different platform. What a hassle!

The customer service at this place is terrible, eh. I sent them an email twice and it took them forever to reply, eh. I'm a paying customer and I need help with my e-learning videos, but they're just ignoring me, eh. I might have to switch to a different website for my videos, eh.

Although Vimeo is great for sharing videos, their customer service has been really disappointing. I tried to get help with a bug that's been stopping my business from uploading videos for clients, but I haven't heard back in three weeks. This lack of response has really hurt my business and I'm not happy with how it's been handled.

Oh geez, I really wish I hadn't used this site. It's honestly the worst ever! Dealing with customer service is like talking to a brick wall, I swear. And let me tell you, those how-to videos are completely useless. Navigating the back office is a total nightmare, no joke. When I need help, forget about it - can't even get in touch with anyone. Ugh, never going back there again!

The video-sharing platform I used to trust isn't cutting it anymore. Vimeo doesn't tell you all the rules and limits of their plans, which can be super frustrating when you hit unexpected roadblocks. I mean, there's even a weekly upload limit they conveniently forget to mention in the plan info. And after hearing others complain about the same stuff, I've decided to find a new platform for my videos. It seems like Vimeo cares more about getting people to buy their most expensive plan instead of helping out freelancers like me.