Public Mobile - Reviews and experiences

Public Mobile is just a complete disaster, eh? As soon as my partner and I switched over to their cell service, we ran into all sorts of technical problems. It's so frustrating that they don't have any actual people to help out - like, really? Their chatbot system is a total joke, it doesn't actually fix anything. We even sent in support tickets, but they straight up ignored us. In the end, we just had to give up and switch back to our old provider. We've tried getting a refund, but it's like talking to a brick wall. Public Mobile's customer service is an absolute joke, I tell ya.

I switched phone companies not too long ago, and I had some trouble moving my number over. Dealing with customer service was a pain, and I couldn't get the issue sorted out properly. I felt trapped with this new company and pretty upset about it all. It seemed like they weren't following the rules laid out in the consumer protection act.

My experience with customer service at this company was really frustrating. I tried for days to get help but the reps weren't helpful at all. I eventually gave up and lost $40.00. The low prices might seem good, but their service isn't reliable so it's not worth it. Choosing this company for my mobile needs was a mistake.

So, I was in Colombia last week and I had a bit of a situation - I lost my SIM card and I really needed to grab some cash from an ATM. I had no clue what to do, so I tried messaging my mobile provider for help. But man, I waited for hours on a Sunday and got no response. It was frustrating and kinda scary, being stuck without access to my bank account and all.

I just tried to switch my phone number to Public Mobile, thinking they use the Telus network which is known for being good. But it didn't work at all, and I was really annoyed. I checked beforehand to make sure the coverage was good, but the customer service was so unhelpful. I wouldn't recommend Public Mobile to anyone. They can't even help with porting your number, so I suggest going with a different provider that cares about their customers. Trust me, it's not worth the hassle.

I had a really bad experience dealing with this company. Their customer service was terrible, with no way to contact them by phone or email for help. It was hard to fix any problems without being able to talk to anyone. I wouldn't recommend signing up for their services, even if they're free. It's not worth the hassle and frustration.