Public Mobile

Public Mobile - Reviews and experiences

Average rating
5.6 /10
Based on 15 reviews
Nov 2023-Mar 2024
Star distribution
50
40
38x
26x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (15)

Porting number issue

Communication

I'm so annoyed with trying to switch my number to this company. It's been days and my old provider says they're all set, but this company hasn't done a thing to start the process. I even tried to change the number, but that was a no-go. Their lack of communication and action is just not okay. Don't they care about keeping customers or just doing their job?

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About Public Mobile

Public Mobile is a Canadian self-service, mobile brand which is a subsidiary of Telus. Launched in 2010, Public Mobile originally entered the market as an independent operator with a focus on low-cost prepaid mobile plans. In 2013, Public Mobile was acquired by Telus, allowing it to leverage Telus's extensive network infrastructure to offer a wider range of services and improved network coverage. Public Mobile differentiates itself through its simplified, no-contract, flat-rate pricing models and primarily operates online, reducing operational costs and passing savings onto customers. The company emphasizes community-driven customer service, where users can earn credits toward their mobile bills by helping other users in the Public Mobile online community forum.

Contact Information

🌐 publicmobile.ca

Categories Public Mobile

Last update: December 31, 2025

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