Public Mobile

Public Mobile - Reviews and experiences

Average rating
5.6 /10
Based on 15 reviews
Nov 2023-Mar 2024
Star distribution
50
40
38x
26x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (15)

LTE plan, expensive compared to another provider

Price

So, I was thinking about switching my phone plan to save some money, but then I read reviews about Public Mobile's bad customer service and who owns it, so I decided to stick with my current provider. Plus, the LTE plan from Public Mobile was way pricier than other options out there.

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About Public Mobile

Public Mobile is a Canadian self-service, mobile brand which is a subsidiary of Telus. Launched in 2010, Public Mobile originally entered the market as an independent operator with a focus on low-cost prepaid mobile plans. In 2013, Public Mobile was acquired by Telus, allowing it to leverage Telus's extensive network infrastructure to offer a wider range of services and improved network coverage. Public Mobile differentiates itself through its simplified, no-contract, flat-rate pricing models and primarily operates online, reducing operational costs and passing savings onto customers. The company emphasizes community-driven customer service, where users can earn credits toward their mobile bills by helping other users in the Public Mobile online community forum.

Contact Information

🌐 publicmobile.ca

Categories Public Mobile

Last update: December 31, 2025

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