
Public Mobile - Reviews and experiences
Nov 2023-Mar 2024
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Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (15)
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LTE plan, expensive compared to another provider
LTE plan, expensive compared to another provider
PriceSo, I was thinking about switching my phone plan to save some money, but then I read reviews about Public Mobile's bad customer service and who owns it, so I decided to stick with my current provider. Plus, the LTE plan from Public Mobile was way pricier than other options out there.
About Public Mobile
Public Mobile is a Canadian self-service, mobile brand which is a subsidiary of Telus. Launched in 2010, Public Mobile originally entered the market as an independent operator with a focus on low-cost prepaid mobile plans. In 2013, Public Mobile was acquired by Telus, allowing it to leverage Telus's extensive network infrastructure to offer a wider range of services and improved network coverage. Public Mobile differentiates itself through its simplified, no-contract, flat-rate pricing models and primarily operates online, reducing operational costs and passing savings onto customers. The company emphasizes community-driven customer service, where users can earn credits toward their mobile bills by helping other users in the Public Mobile online community forum.
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Categories Public Mobile
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Last update: December 31, 2025
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