Ooma - Overall Rating based on 22 reviews

36% Would buy here again

Featured Reviews

Most relevant positive review

  2024-04-30
Ooma device replacement

So, I had to order a new Ooma device 'cause my old one conked out after 11 years. Generally, I've had a good run with Ooma. But when it was time to swap out my device,... Read onBy: Vandervort

Most relevant negative review

  2024-03-31
Telecommunication system

I got this telecommunication system not too long ago and man, it was a total nightmare dealing with the company. The customer service was useless and I felt like I was paying wa... Read onBy: Missouri

Review with most votes

  2023-11-26
Bad caller ID, overcharged, ca

So, we've been using this phone for like 14 months, right? And our caller ID never showed our name, which was really frustrating. Plus, they kept charging us way more than ... Read onBy: name

Reviews (22)

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    Would buy here again
    Overall

    Wasted money

    They told me their service could handle all my needs, but it was a total lie! And then they refused to give me a refund because I signed up more than a day ago, even though it was just 8 days later and I never even used their service! Can't trust them, they'll deceive and cheat you!


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    Good service, difficult cancellation process

    I had a pretty good experience with the service and equipment from this company. But when I tried to cancel my subscription, it was not as easy. I clearly said I wanted to cancel and turned down a bunch of offers to stay, but they kept pushing me to stay and wouldn't let me cancel easily. It took a lot of time on the phone negotiating and I even had to threaten to reverse the charge to finally cancel.