Ooma reviews
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Ooma device replacement
"So, I had to order a new Ooma device 'cause my old one conked out after 11 years. Generally, I've had a good run with Ooma. But when it w..."
Telecommunication system
"I got this telecommunication system not too long ago and man, it was a total nightmare dealing with the company. The customer service was useless a..."
Reviews (22)
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Wasted money
18 reviews
They told me their service could handle all my needs, but it was a total lie! And then they refused to give me a refund because I signed up more than a day ago, even though it was just 8 days later and I never even used their service! Can't trust them, they'll deceive and cheat you!
Detailed Ratings
Wasted money
They told me their service could handle all my needs, but it was a total lie! And then they refused to give me a refund because I signed up more than a day ago, even though it was just 8 days later and I never even used their service! Can't trust them, they'll deceive and cheat you!
Good service, difficult cancellation process
6 reviews
I had a pretty good experience with the service and equipment from this company. But when I tried to cancel my subscription, it was not as easy. I clearly said I wanted to cancel and turned down a bunch of offers to stay, but they kept pushing me to stay and wouldn't let me cancel easily. It took a lot of time on the phone negotiating and I even had to threaten to reverse the charge to finally cancel.
Detailed Ratings
Good service, difficult cancellation process
I had a pretty good experience with the service and equipment from this company. But when I tried to cancel my subscription, it was not as easy. I clearly said I wanted to cancel and turned down a bunch of offers to stay, but they kept pushing me to stay and wouldn't let me cancel easily. It took a lot of time on the phone negotiating and I even had to threaten to reverse the charge to finally cancel.
About Ooma
Ooma, Inc. is a U.S.-based technology company that specializes in Voice over IP (VoIP) services, primarily offering communication solutions for businesses and consumers. Established in 2004, Ooma provides a variety of telecommunications services including home and business phone services, video surveillance, and advanced cloud-based telephony solutions that enable users to connect and communicate across the globe. Their offerings aim to replace traditional phone lines by leveraging internet connections to provide clear, high-quality voice communication at a fraction of the cost. Ooma's business solutions also offer features such as virtual receptionist, mobile app functionality, and conference calls, designed to support the evolving needs of modern businesses. Over the years, Ooma has expanded its portfolio to include smart security solutions, further diversifying its product line and reinforcing its commitment to innovation in the telecommunications industry.
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Last update: November 29, 2024
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