Ooma

Ooma - Reviews and experiences

Average rating
6.2 /10
Based on 22 reviews
Nov 2023-Apr 2024
Star distribution
51x
45x
36x
28x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

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Wasted money

Contract

They told me their service could handle all my needs, but it was a total lie! And then they refused to give me a refund because I signed up more than a day ago, even though it was just 8 days later and I never even used their service! Can't trust them, they'll deceive and cheat you!

Good service, difficult cancellation process

Contract

I had a pretty good experience with the service and equipment from this company. But when I tried to cancel my subscription, it was not as easy. I clearly said I wanted to cancel and turned down a bunch of offers to stay, but they kept pushing me to stay and wouldn't let me cancel easily. It took a lot of time on the phone negotiating and I even had to threaten to reverse the charge to finally cancel.

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About Ooma

Ooma, Inc. is a U.S.-based technology company that specializes in Voice over IP (VoIP) services, primarily offering communication solutions for businesses and consumers. Established in 2004, Ooma provides a variety of telecommunications services including home and business phone services, video surveillance, and advanced cloud-based telephony solutions that enable users to connect and communicate across the globe. Their offerings aim to replace traditional phone lines by leveraging internet connections to provide clear, high-quality voice communication at a fraction of the cost. Ooma's business solutions also offer features such as virtual receptionist, mobile app functionality, and conference calls, designed to support the evolving needs of modern businesses. Over the years, Ooma has expanded its portfolio to include smart security solutions, further diversifying its product line and reinforcing its commitment to innovation in the telecommunications industry.

Contact Information

🌐 www.ooma.com

Last update: November 29, 2024

Website (Partner link)

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