HostGator reviews

My website was having problems because of a faulty plugin causing a 500 internal server error. We deleted the htaccess file after the first call, but the issue came back within an hour. So we did it again and also considered upgrading the server. After the third time in 24 hours, we deactivated all plugins and found that one was using up all the memory and causing errors. Now that we've sorted that out, the site is running smoothly without any issues.

When I had to switch my website from a .org to a .com extension, the previous customer service reps couldn't help me out. But Varsha really knew her stuff and made the whole process super smooth with clear explanations. It was such a relief to finally have someone who knows what they're talking about!

I had an awesome experience with a real person who helped me fix a problem I'd been dealing with for almost a year. They stayed on the phone with me until everything was sorted out. So patient and understanding!

So yeah, when I first started my site, it was kind of all over the place. I was feeling pretty overwhelmed and was thinking of throwing in the towel. But then Candice from mods swooped in to save the day! She really helped me out and now things are starting to come together. Since my site is brand new, there might still be some issues, but Candice is always there to lend a hand. I've chatted with some other folks at this place and they just didn't seem as friendly or as helpful as Candice. As long as I get to keep working with her, I'm definitely sticking around here!

My experience was just so great because the customer service rep I chatted with was so helpful and knew their stuff. They gave me clear instructions and stayed super positive the whole time we talked. They were really nice and totally ready to assist me with transferring my domain. I think this rep definitely deserves a raise for their awesome service.

My experience with web hosting support has been kinda all over the place, with some reps not really getting what I'm talking about. But, I gotta say, I recently had the best experience with two amazing support reps. Emma and Aneesh really went above and beyond to help me out with a problem I've been dealing with. They knew their stuff and were super patient and focused on helping me. They took the time to figure out what was causing the issue and came up with solutions that actually worked. I can't thank them enough for their help and professionalism.

I just got myself some web hosting and I gotta say, the service has been amazing! The tech support, especially this guy Mark, has been so helpful and professional. I've talked to Mark a few times now and he always knows how to fix my problems and explain things in a way I can understand. His great attitude and expertise really make him stand out. I have some pretty specific questions about my website, but Mark handles them like a pro every time. Having someone like him on their team makes me feel really good about always getting top-notch tech support.

I've been using this website for about 10 years, eh, and it's been really great, you know? The best part is the folks who help you out when you're all mixed up. Like today, this fella Jonathan was like a total wizard, sorting out all my issues. He was so chill and stayed with me until everything was just right. I totally think everyone should give this website a try, it's seriously the best around, eh!