StubHub - Reviews and experiences
Nov 2023-Nov 2025
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Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (28)
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Tickets for a concert
Tickets for a concert
TimingI bought tickets for a concert using this platform, eh, and I gotta say, I was super let down with the service I got. The tickets didn't come on time because of some issue on the seller's end, and to top it off, the deadline for sending them was changed to the same day and time as the concert. I had no other choices and no assurance that I'd actually get the tickets in time for the show. All in all, it was a real headache that I wouldn't suggest to anyone.
Last minute ticket cancellation
Last minute ticket cancellation
TimingI bought some tickets from Stubhub and got an email 6 hours before the concert saying they didn't have the tickets I bought. Couldn't find new ones in time and had to skip the concert. It was super disappointing and frustrating. Definitely not using Stubhub again.
About StubHub
Yes, StubHub is an online ticket exchange company that enables people to buy and sell live event tickets in a secure and user-friendly environment. Established in 2000 by Eric Baker and Jeff Fluhr, it has grown to become one of the world's largest ticket marketplaces. The company offers tickets for sports events, concerts, theater productions, and other live entertainment events. StubHub operates in several countries, providing a platform where ticket buyers and sellers can transact with confidence, benefiting from the company's fan protection policy. In 2007, it was acquired by eBay for $310 million but was later sold to Viagogo in 2020 for $4.05 billion.
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Categories StubHub
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Last update: November 24, 2025
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