StubHub

StubHub - Reviews and experiences

Average rating
5.4 /10
Based on 28 reviews
Nov 2023-Nov 2025
Star distribution
50
42x
311x
213x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (28)

Ticket resale issue

App & Portal

My recent experience trying to resell tickets on this platform has been so frustrating. I bought tickets but then had to change my plans and tried to list them again. But the website links were all messed up, so I couldn't actually do it. I called customer service a bunch of times, but after over two hours on the phone, the problem still wasn't fixed. Now I'm stuck having to pay for these $400 tickets I can't use. Just wanted to let others know to watch out for this if they're selling tickets on this platform in the future.

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About StubHub

Yes, StubHub is an online ticket exchange company that enables people to buy and sell live event tickets in a secure and user-friendly environment. Established in 2000 by Eric Baker and Jeff Fluhr, it has grown to become one of the world's largest ticket marketplaces. The company offers tickets for sports events, concerts, theater productions, and other live entertainment events. StubHub operates in several countries, providing a platform where ticket buyers and sellers can transact with confidence, benefiting from the company's fan protection policy. In 2007, it was acquired by eBay for $310 million but was later sold to Viagogo in 2020 for $4.05 billion.

Contact Information

🌐 www.stubhub.com

Categories StubHub

Last update: November 24, 2025

Website (Partner link)

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